Underwriting Support Specialist

Job Summary

Supports the Commercial Auto Underwriting team by performing essential clerical, audit, and policy service duties. This role focuses on ensuring efficient operations by triaging workflows, processing endorsements and cancellations, and handling filings and binders, allowing underwriters to focus on complex risk analysis and pricing

Duties and responsibilities

• Review and triage incoming new business submissions, directing them to the appropriate underwriting personnel based on company workflows.
• Review and process requests for cancellations, reinstatements, and endorsements within established clerical guidelines.
• Prepare and issue insurance binders and ensure accurate processing of state and federal insurance filings.
• Perform routine policy audits and quality checks to ensure accuracy in policy administration systems.
• Maintain courteous and professional communication with external brokers to obtain missing application information, follow up on basic documentation, and route escalated requests to the correct underwriter.
• Accurately input, update, and maintain risk and policy information in administration systems.
• Perform other administrative tasks and projects as assigned to support the underwriting department.

Essential Functions

• Ability to process tasks with a high degree of accuracy and attention to detail.
• Ability to organize, prioritize, and manage multiple workflows efficiently in a fast-paced environment.
• Ability to communicate clearly, verbally and in writing, with internal team members and external partners.
• Ability to follow established procedures and guidelines to complete policy service tasks.
• Ability to use phone and computer systems, including Windows, Excel, PowerPoint, and any other company automated system as designated.

Qualifications

• 1–3 years of experience in property and casualty and/or excess and surplus insurance, preferably in an underwriting support, policy services, or administrative role.
• Bachelor’s degree required.
• Familiarity with Commercial Auto insurance terminology, forms, and basic workflows is strongly preferred.
• Excellent organizational and time-management skills.
• Proficient computer skills, fast and accurate data entry, and strong systems knowledge.
• Strong written and verbal communication skills.

Physical requirements

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit; stand; walk; use hands and fingers to handle or feel; and reach with hands and arm

Working conditions

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, internet- and imaged documents and workflows.Safepoint MGA, LLC does not offer immigration sponsorship or support for this role. This includes serving as the immigration employer of record or providing documentation or assistance for work authorization processes now or in the future, including H-1B, OPT, STEM OPT, CPT, J-1, etc.

Compensation and Benefits

We recognize that talented professionals are attracted to companies that provide a great place to work, combined with a comprehensive and competitive pay and benefits package, along with opportunities for personal growth and job advancement. For this reason we are pleased to provide:

• Market Competitive Wages 
• Prof. Development and Educational Assistance Programs
• Safe Harbor 401K Plan with Immediate Vesting and an Automatic Company Contribution
• Paid Time-Off (Discretionary, PTO, Parental Leave, and others)
• Company Paid Holidays
• Health Insurance
• Dental Insurance
• Vison Insurance
• Short and Long Term Disability Insurance (company paid premiums)
• Flexible Spending Accounts with Company Contribution
• Health Savings Accounts with Company Contribution
• Employee Life and AD&D Insurance
• Dependent Life and AD&D Insurance
• AAA Membership (company paid)
• Identity Theft Protection (company paid)
• Other Ancillary Insurance Benefit Programs
• And more…

Safepoint Insurance is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age or disability. We assure you that your opportunity for employment with Safepoint depends solely on your qualifications.Safepoint MGA participates in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.

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