Unified Communications Engineer - Principal

Purpose and ImpactIn support of a challenging critical and rewarding program Amentum is seeking a Principal Unified Communications Engineer to lead full-lifecycle IT infrastructure hardware and service transitions across our program. You will drive cross-functional delivery efforts-spanning Procurement Change Management Logistics Production Engineering Network Architecture and Customer Project Management teams. In this role you will guide voice video and data capabilities from initial concept through full operational deployment in DISADoD environments.Work Schedule 5 Days Mon - Fri 8 hrsDay 40 hrswklyEssential ResponsibilitiesThe duties and responsibilities of the Principal Unified Communications Engineer include but are not limited to the followingDevelop and implement comprehensive unified communications solutions tailored to the specific needs of the organization focusing on scalability security and optimal performance to ensure long-term effectiveness and adaptability to evolving business requirementsInstall and set up unified communications systems encompassing VoIP video conferencing instant messaging and collaborative platforms to ensure seamless integration and efficient functionality across the organizationMonitor and manage the performance and stability of unified communications infrastructure proactively identifying and resolving issues while conducting routine maintenance updates and security patches to maintain continuous optimal operationIntegrate unified communications systems with other IT components including network infrastructure Active Directory and cloud services to create a cohesive and efficient technological environment that supports seamless communication and collaborationImplement security protocols to safeguard communication channels data and endpoints while adhering to security standards and regulations to maintain a secure and compliant environmentOffer technical support to end-users troubleshoot and resolve communication-related issues and provide training as needed to enhance user proficiency and system effectivenessDevelop and update comprehensive documentation for unified communications systems covering configurations procedures and best practices to ensure clear guidance and consistency in system management and troubleshootingWork closely with vendors and suppliers to acquire hardware software and services while managing vendor relationships to maintain timely delivery quality and alignment with organizational needsCreate and uphold disaster recovery plans and procedures to maintain business continuity in the event of system failuresEvaluate customer-submitted technology initiatives enhancement requests and modernization requirements.Conduct technical feasibility assessments for proposed projects and capability enhancements.Analyze existing architectures operational constraints dependencies cybersecurity implications and infrastructure impacts.Develop high-level and detailed engineering solution options.Analyze alternatives and conduct trade studies to identify optimal technical approaches.Estimate hardware software licensing infrastructure labor and lifecycle support costs.Develop Rough Order of Magnitude ROM estimates budget projections and implementation timelines.Identify technical operational programmatic and cybersecurity risks associated with proposed initiatives.Assess mission benefits operational impacts return on investment and performance improvements.Produce technical white papers engineering assessments briefing materials and executive recommendations.Present findings and recommendations to customer leadership technical review boards and program management offices.Participate in architecture review boards configuration control boards and technical review meetings.Support strategic technology planning and modernization efforts across the enterprise.Minimum Requirements Knowledge Skills and AbilitiesMust have active Top-Secret clearance with SCI or the ability to acquire Top SecretSCI   At least 12 years of telecommunications technical experience installing administering and upgrading Cisco Unified Collaboration appliances and troubleshooting converged networks that leverage Cisco UC capabilities to interconnect Cisco Tandberg and Polycom endpoints gateways and teleconference bridge productsKnowledge in Cisco Unified Communications Manager Cisco IM & Presence Cisco Expressway Cisco Video Teleconferencing Systems and Cisco Session Border Controller Cisco Meeting Server Cisco Contact Center Express VQ Conference Manager Cisco Unity Connect MS SQL Databases Integrated Room Video Teleconferencing Control Systems ELK Stack and NetScoutExceptional knowledge in Cisco Collaboration Call flow and SIP signalingKnowledge of network fundamentals such as firewalls ACLs simple network monitoring protocol dot1x authentication and dynamic routing protocolsExperience with ESXi Virtualization Nutanix Docker.Familiarity with DISA STIGs and FIPS publicationsMust have the ability to independently deploy and maintain server-based dial plans router-based dial plans and the deployment and management of Cisco UC appliancesExperience configuring Cisco routers to act as VoIP gateways and demonstrate a strong understanding of Cisco IOS 12.X15.X command syntaxDemonstrated experience leading technical teams and mentoring engineers.Proven ability to develop technical documentation engineering designs and executive-level presentations.Proven experience making recommendations that improve customer mission effectiveness and operational efficiency.Must be able to work a 40-hour work week normally Monday through Friday Ability to work overtime during critical peaks and be available to meet last-minute requests for overtime if needed Ability to travel 5-10 primarily within 75 miles Familiarity with MS Office applications such as Excel Word Outlook SharePoint Project and Visio   Exceptional attention to detail excellent verbal and written communication skills strong critical thinking organizational time-management and problem-solving skills Ability to work both independently and as part of a team in a dynamic environmentSecurity Clearance RequiredMust have active Top-Secret clearance with SCI or TS with the ability to acquire SCIMinimum EducationHigh School DiplomaMinimum Years of Experience12 years of relevant experienceRequired CertificationsMust possess a current Cisco Certified Network Associate CCNA Certification and one of the following 8140 IAT Level II or III baseline certificationsLevel II certs include - CCNA Security GISCP GSEC Security CE SSCPLevel III certs include - CASP CE CCNP Security CISA CISSP or Associate GCED GCIHPreferred QualificationsBachelors degree in IT related fieldFoundational knowledge andor experience with Unified Messaging system audio conference bridge systems and gateways voice circuits and crypto technologies for voice systemsCisco Certified Network Professional CCNP Certificationjavelin jointhepack itil cisco projectassessment networkengineer networkThis position is not designated as a safety sensitive position.As part of our commitment to maintaining a safe and compliant work environment Amentum is a drug-free workplace and requires all personnel to comply with company drug and alcohol policies as a condition of employment. Employment is contingent upon successful completion of the drug screening process. Please note that this may include pre-hire screening for marijuana as well as other federally controlled substances due to Amentums role as a federal contractor and trusted partner to the US Government.Other ResponsibilitiesSafety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate each employee is responsible for completing all training requirements and fulfilling all self-aidbuddy aid responsibilities participating in emergency response tasks and serving on safety committees and teams.Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand hisher Quality Management and Customer Satisfaction responsibilities.Procedure Compliance - Each employee must read understand and implement the general and specific operational safety quality and environmental requirements of all plans procedures and policies pertaining to hisher job. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Compensation Details210000 - 240000 The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities education experience skills internal equity market data applicable collective bargaining agreements and relevant laws.Benefits OverviewOur health and welfare benefits are designed to support you and your priorities. Offerings includeHealth dental and vision insurancePaid time off and holidaysRetirement benefits including 401k matchingEducational reimbursementParental leaveEmployee stock purchase planTax-saving optionsDisability and life insurancePet insuranceNote Benefits may vary based on employment type location and applicable agreements. Positions governed by a Collective Bargaining Agreement CBA the McNamara-OHara Service Contract Act SCA or other employment contracts may include different provisionsbenefits. Original Posting11122026 - Until FilledAmentum anticipates this job requisition will remain open for at least three days with a closing date no earlier than three days after the original posting. This timeline may change based on business needs. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race sex sexual orientation pregnancy including pregnancy childbirth breastfeeding or medical conditions related to pregnancy childbirth or breastfeeding age ancestry United States military or veteran status color religion creed marital or domestic partner status medical condition genetic information national origin citizenship status low-income status or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation or any other protected category under federal state or local law. Learn more about your rights under Federal laws and supplemental language atLabor Laws Posters.