Unit Assistant - Emergency Department

Dept: MAC Emergency Services

Shift:

Hours per biweekly pay:

Position Summary: Responsible for taking on a variety of administrative tasks that support nursing unit operations and the delivery of effective and efficient services to meet the needs of patients and families. This includes establishing and maintaining efficient communication, accurate data entry, maintaining inventory of identified forms and supplies, and other support activities.

Essential Functions and Responsibilities:

• Helps patients by responding to intercom requests; obtaining needed services from nurses, licensed practical nurses, physicians, aides, and other hospital personnel.

• Greets visitors in person or on the telephone and answers inquiries; relays calls to patients; gives directions; refers inquiries to nursing and physician staff.

• Performs varied administrative tasks such as maintaining department logs & reports, scheduling appointments, typing, filing, copying, faxing and ordering office supplies and equipment supplies to ensure the functionality and coordination of the department's activities.

• Performs a variety of computer/data entry functions to support patient care including establishing and maintaining patient record; may enter nursing and physician notes and orders; handling the majority of a patient's paperwork, such as discharge, admission, and personal information forms.

• Performs varied administrative tasks such as answering the phone, greeting visitors, scheduling appointments, typing, filing, copying, faxing and ordering office supplies and equipment supplies to ensure the functionality and coordination of the department's activities.

• Ensures compliance with all health care regulations, including HIPAA and OSHA.

• Perform other related duties as required and directed.

Required:

• High school diploma or equivalent.
• One year of customer service or clerical experience unless graduate of a relevant medical training program (Medical Assistant, Unit Coordinator, Nurse Assistant/Aide, Patient Care Technician).

Preferred:

• Successful completion of a health unit coordinator course or 1 year of clerical experience in the healthcare field.

• Associate degree in related field.

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans

We are committed to encouraging and sustaining a work environment free of unlawful harassment, discrimination, and/or retaliation. We are an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's race, color, age, religion, sex/pregnancy (including pregnancy/childbirth or pregnancy/childbirth-related conditions), sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other status prohibited by applicable laws. We also make good faith efforts to recruit, hire, and promote qualified women, minorities, individuals with disabilities, and veterans.

Additional Information

• Schedule: Full-time
• Requisition ID: 26010833
• Daily Work Times: 7a-730p
• Hours Per Pay Period: 72
• On Call: No
• Weekends: Yes