Unit Secretary

Overview

St. John''s Riverside Hospital is a leader in providing the highest quality, compassionate health care utilizing the latest, state-of-the-art medical technology. Serving the Westchester community from Yonkers to the river town communities of Hastings-on-Hudson, Ardsley, Dobbs Ferry and Irvington, St. John''s Riverside has been and continues to be a unique and comprehensive network of medical professionals dedicated to a tradition of service that spans generations.

St. John's has been an integral part of the community since the 1890''s and its' commitment to provide the community with the most advanced medical services available continues to be the hospitals' vision, mission and value. St. John''s Riverside Hospital built itself around an early foundation of nursing and community service. In 1894, the Cochran School of Nursing, the oldest hospital-based school of nursing in the metropolitan area, was founded, thus making the St. John''s Nursing Staff more than just the backbone of the hospital, but the heart and soul. St. John's dedicated nurses give superior attention to those who need it most with a strong emphasis on patient and family-focused nursing care.

St. John's Riverside Hospital staff is committed to making life better for all patients. The hospital continues to elevate the services provided with the goal of increasing the quality of life for all who entrust St. John''s Riverside Hospital to their care.

Personalized care together with advanced technology is what it means to be Community Strong

Responsibilities

The Unit Secretary/Unit Clerk performs receptionist and clerical duties as appropriate to the area of clinical practice.

Greets and assists patients, visitors, physicians, and other hospital staff. Answers telephones and verbally communicates effectively, responding promptly to general information, requesting and conveying messages. Participates in maintaining complete, accurate medical records, and current patient/unit data within the information system, and on appropriate forms. Performs routine clerical tasks including order entry/data retrieval, as appropriate to the clinical area. Assists in providing prompt response to patients' call systems, refers requests promptly and appropriately. Places calls to physicians'' offices and to other departments as requested. Demonstrates awareness of and sensitivity to patients' rights. Maintains patient confidentiality. Maintains effective and timely communication with nurses, other staff, patients and families. Keeps nurses' station clean and clutter free. Maintains cooperative working relationships and supports staff in the performance of their duties. Monitors unit inventory and use of supplies; communicates problems to the Nursing Manager and Materials Management Department. Reports maintenance repair requests and monitors for completion. Maintains a safe environment for patients and staff.

Qualifications

Must understand and use Medical Terminology and be proficient in computer skills.

Medical database system or Meditech knowledge preferred. Excellent communication and customer service orientation required. High School Diploma or equivalent required; Associate Degree preferred.

Clerical experience on a fast paced unit preferred.