University Ambassador

GENERAL SUMMARY

Ponce Health Sciences University (PHSU) is a leading academic institution dedicated to educating the next generation of healthcare professionals, researchers, and leaders. With more than 45 years of excellence in health sciences education, PHSU offers a comprehensive portfolio of programs in medicine, clinical psychology, biomedical sciences, public health, nursing, and other health-related disciplines, preparing graduates to make a meaningful impact in communities around the world.

Headquartered in Puerto Rico, PHSU has expanded into a dynamic, multi-campus institution with locations in Ponce, San Juan, and St. Louis, as well as its newest international campus in Tortola, British Virgin Islands. This continued growth reflects the university’s commitment to increasing access to high-quality healthcare education while addressing the evolving needs of the global healthcare workforce.

As PHSU continues to grow its academic programs, research initiatives, and geographic footprint, we are equally committed to growing our team. We seek passionate professional staff who want to be part of an innovative institution shaping the future of healthcare education. Joining PHSU means becoming part of a mission-driven organization where collaboration, student success, academic excellence, and community impact are at the center of everything we do.

The Role and Scope of Position

The University Ambassador is responsible for representing the institution to prospective students, parents, advisors, agents and community stakeholders while driving recruitment efforts to achieve enrollment goals. This role requires extensive travel, strong relationship-building skills, exceptional organizational abilities, and the confidence to present to diverse student audiences. The ideal candidate is highly adaptable, professional, and thrives in a fast-paced environment with a dynamic and demanding schedule.

Main Job Tasks and Responsibilities

• Develop and execute territory management and recruitment plans to meet enrollment objectives.
• Represent the institution at college fairs, high school visits, community events, conferences, and recruitment programs.
• Conduct engaging presentations for students, parents, educators, and counselors, both in-person and virtually.
• Build and maintain relationships with high schools, community colleges, universities, advisors, counselors, and other referral sources.
• Follow up with prospective students through phone calls, email, text, and virtual meetings to guide them through the admissions and enrollment process.
• Maintain accurate records of recruitment activities and prospective student interactions within the institution's CRM system.
• Coordinate and participate in campus visit programs, information sessions, and recruitment events.
• Collaborate with admissions, marketing, and academic departments to support recruitment initiatives and enrollment growth.
• Monitor application pipelines and provide regular updates on recruitment activity and territory performance.
• Serve as a knowledgeable and professional ambassador for the institution at all times.

 Education and Experience

Required

• Bachelor's degree required.
• Minimum of 2 years of experience in admissions, recruitment, enrollment management, sales, marketing, or a related field.
• Excellent verbal, written, and interpersonal communication skills.
• Strong public speaking and presentation skills with the ability to confidently engage student audiences.
• Exceptional organizational skills and ability to manage a complex and ever-changing schedule.
• Ability to work independently while maintaining strong collaboration with team members.
• Proficiency with Microsoft Office Suite and CRM systems.
• Valid driver's license and ability to travel domestically.

Preferred

• Experience in science based higher education recruitment or admissions.
• Familiarity with territory management and enrollment planning.
• Experience presenting to large groups and facilitating workshops or information sessions.

Knowledge, Skills, and Abilities

• Outstanding communication and relationship-building skills.
• Professional demeanor with strong customer service orientation.
• Ability to effectively engage and influence prospective students and key stakeholders.
• Excellent time management and prioritization skills.
• Strong attention to detail and follow-through.
• Ability to adapt quickly to changing priorities and travel schedules.
• Self-motivated, results-oriented, and highly organized.
• Comfortable working evenings and weekends as recruitment activities require.

Travel and Work Schedule Requirements

• Extensive domestic travel required, including frequent overnight travel.
• Ability to maintain a flexible schedule, including evenings, weekends, and occasional holidays.
• Must be adaptable to changing travel itineraries and recruitment priorities.

Physical Requirements

• Ability to travel extensively by car and air.
• Ability to stand for extended periods at recruitment events and college fairs.
• Ability to lift and transport recruitment materials weighing up to 25 pounds.

Why Join Us?

This position offers the opportunity to make a meaningful impact on students' futures by connecting them with educational opportunities while representing a growing institution dedicated to student success. The ideal candidate enjoys travel, building relationships, and inspiring students as they pursue their academic and professional goals.