Connor Co., a company rich in history, currently has an available Administrative Assistant/ Back-Up Plumbing Showroom Sales position in Urbana, IL. We seek a career-minded person looking for a long-term career with a great company. A background in plumbing or the construction industry is preferred but not required. Strong computer and customer service skills are necessary.
Candidates must be available to:
• Pass a pre-employment drug test and background check.
• Be available to work from 7:30 am until 4:30 pm, Monday through Friday.
Principal Accountabilities |
Answers incoming calls, screens, and directs calls to the appropriate person. |
Greets visitors |
Maintain the front desk area in a neat and organized fashion |
Sorts and delivers mail daily |
General filing |
Enters and submits the weekly payroll hours for the branch employees into UKG |
Accounts Receivable (A/R) data entry |
Monitors invoices for tax-exempt status, delivery charges, and freight charges and adds/modifies them if needed. |
Receives packing lists once purchase orders have been checked in |
Scan daily manifests |
Monitors transfers (old and/or disputed) |
Order office and warehouse supplies as needed |
Demonstrate products, explain product features, and solicit orders |
Recommend products to customers based on the customer’s needs and interests |
Answers customers’ questions about products, prices, availability, product uses, and schedules appointments |
Estimate or quote prices, explain warranties, and delivery dates |
Prepare estimates and bids that meet specific customer needs |
Follow-up on estimates and bids submitted to customers |
Provide customers with product brochures or catalogs |
Consult with clients after sales to resolve problems and to provide ongoing support |
Monitor product innovations, competitors’ products, pricing, and sales |
Process Return Goods and update Returns Goods Queue |
Provide the Branch Manager with reports or additional tasks as requested |
Attend industry trade shows and product training when needed |
Other duties as assigned |
Minimum Education/Experience Required |
High School Diploma or its equivalent |
Minimum of 2 years of customer service experience |
Kitchen & Bath design experience preferred, but not required |
Knowledge, Skills, Abilities Required |
Must be very detail-oriented and focused on accuracy |
Must be friendly and have a positive attitude |
Must maintain a patient and professional attitude while managing a busy workload |
Self motivated |
Critical thinker, using logic and reasoning to identify alternative solutions |
Must have working knowledge of Microsoft Office |
Ability to learn Eclipse software |
Ability to perform assignments with minimal supervision and under tight deadlines |
Requires maturity and experience to interface with all levels of management, personnel, and customers |
Must have strong interpersonal communication skills |
Strong organizational skills are required |
Must be able to determine and prioritize workload |
Willingness to travel (training events) |
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We offer a competitive salary and an outstanding benefits package, including the following:
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Benefits covered 100% by Connor Co. for full-time employees include:
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We are not accepting applications in person. To apply online, please visit us at: |
At Connor Co., people make a difference! |