Pay: $18.00 - $22.00 per hour
Job description:
Job description
THE MOST COMPREHENSIVE UROLOGY PRACTICE IN NORTHERN NEVADA
With two state-of-the-art offices, Urology Nevada is the most comprehensive practice of urologists in the silver state.
We are adding to our team and hiring a Check-in/Check-out Associate for our front desk! Come be a part of our caring staff of professionals who take pride in everything that they do. If you love working in a fun and rewarding environment and are willing to go above and beyond to ensure that our patient experience is world class... look no further.
THE POSITION:
Front Desk Associate – Check-in/Check-out
· Greets every patient with a smile and takes ownership of all patients’ needs at the front desk.
· Checks in and checks out patients via the practice management system and schedules new appointments as directed by the provider.
· Assist patients with the completion of all needed documents, insurance card collection, insurance updates, payments, onboarding, and general questions and accurately updates the patient chart with info when needed.
· Works closely with the billing department to ensure accuracy with co-pays, deductibles, and any other related charges and ensures proper collection of charges at time of visit.
· Assists in contacting patients who are due for follow-up visits.
· Assist patients with their online portal registration and questions.
· Responsible for maintaining a clean and tidy lobby and check out area.
· Responsible for maintaining accurate cash handling, cash collection and end of day reconciliations.
· Complies with all HIPAA and OSHA policy.
· Assist patients with additional services needed at time of check out such as FMLA requests, questions, directives, etc....
· Works closely with Medical Assistants in clinic to ensure all patient needs are addressed in a timely manner.
· Assists with additional business projects and departments when collaboration is needed.
· Other assorted medical front office duties including assistance of check in process when needed.
QUALIFICATIONS & REQUIREMENTS:
· Minimum of a High School Diploma or equivalent and experience in a health care front desk environment is a plus.
· Must demonstrate consistent professional conduct and meticulous attention to detail.
· Must possess excellent verbal and written communication skills as well as interpersonal skills with patients, staff, and other healthcare professionals.
· Critical thinking skills and a positive attitude essential.
· Travel to any of the Urology Nevada locations may be necessary upon request.
We offer competitive salary and a comprehensive benefits package for full time employees including profit sharing, pension, and paid time off.
This position requires successful completion of a pre-employment background check, to be conducted following a conditional offer of employment.
Urology Nevada Supports Workforce Diversity. Qualified Women, Minorities and Individuals with Disabilities are Encouraged to Apply. Urology Nevada maintains a drug-free workplace.
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person