Job Description
Job Title: (US_IT Systems Analysis Entry Professional)
About Kyyba:
Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.
At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.
Job Description
Work Arrangement: 100% on-site in Raleigh, NC.
This is a hands-on IT/OT support role that requires regular interaction with end users, IT equipment, infrastructure, vendors, and on-site activities.
Travel Required: Minimal travel may be required depending on business needs, but the position will be primarily based in Raleigh.
Assignment Duration: 6 months initially.
Must-Have Systems, Software, or Experience:
We are looking for an entry-level to early-career IT/OT professional with some hands-on IT support experience. We are NOT looking for a senior-level resource. The ideal candidate should have a good technical foundation, willingness to learn, and be comfortable working in a corporate/industrial IT environment.
Preferred skills and experience include:
Windows and general end-user IT support/troubleshooting
Laptop, desktop, monitors, docking stations, and peripheral support
Basic networking knowledge, including LAN/Wi-Fi, IP addressing, switches, and cabling
Microsoft 365 and Microsoft Teams
Hardware deployment, inventory, and IT asset management
Basic understanding of IT/OT environments or a strong interest in developing OT knowledge
ServiceNow exposure would be beneficial but is not required
Interest in learning IT demand management, including infrastructure and application demands, requirements gathering, business requests, documentation, approvals, and coordination with different IT teams
Ability to support projects and coordinate activities with vendors, infrastructure, network, application, and business teams
Good communication, organization, and documentation skills
The person will receive guidance and training on our internal processes, including ServiceNow, IT/OT processes, and infrastructure/application demand management. We are primarily looking for someone who is hands-on, technically curious, organized, willing to learn, and interested in growing into a broader IT/OT and IT Service Delivery role.
Location: (Raleigh,NC)
Disclaimer:
Kyyba is an Equal Opportunity Employer.
Kyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Minorities / Females / Protected Veterans / Individuals with Disabilities are encouraged to apply. All employment is decided on the basis of qualifications, merit, and business need.”
It is the policy of Kyyba to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Kyyba at 248-813-9665
Rewards:
Medical, dental, vision
401k
Term life
Voluntary life and disability insurance
Optional Pre-paid legal plan
Optional Identity theft plan
Optional Medical and dependent FSA
Work-visa sponsorship
Opportunity for advancement
Long-term assignment with opportunity for hire by client
SELECT AWARDS
About Kyyba:
Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.
At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.
Job Description
Work Arrangement: 100% on-site in Raleigh, NC.
This is a hands-on IT/OT support role that requires regular interaction with end users, IT equipment, infrastructure, vendors, and on-site activities.
Travel Required: Minimal travel may be required depending on business needs, but the position will be primarily based in Raleigh.
Assignment Duration: 6 months initially.
Must-Have Systems, Software, or Experience:
We are looking for an entry-level to early-career IT/OT professional with some hands-on IT support experience. We are NOT looking for a senior-level resource. The ideal candidate should have a good technical foundation, willingness to learn, and be comfortable working in a corporate/industrial IT environment.
Preferred skills and experience include:
Windows and general end-user IT support/troubleshooting
Laptop, desktop, monitors, docking stations, and peripheral support
Basic networking knowledge, including LAN/Wi-Fi, IP addressing, switches, and cabling
Microsoft 365 and Microsoft Teams
Hardware deployment, inventory, and IT asset management
Basic understanding of IT/OT environments or a strong interest in developing OT knowledge
ServiceNow exposure would be beneficial but is not required
Interest in learning IT demand management, including infrastructure and application demands, requirements gathering, business requests, documentation, approvals, and coordination with different IT teams
Ability to support projects and coordinate activities with vendors, infrastructure, network, application, and business teams
Good communication, organization, and documentation skills
The person will receive guidance and training on our internal processes, including ServiceNow, IT/OT processes, and infrastructure/application demand management. We are primarily looking for someone who is hands-on, technically curious, organized, willing to learn, and interested in growing into a broader IT/OT and IT Service Delivery role.
Location: (Raleigh,NC)
Disclaimer:
Kyyba is an Equal Opportunity Employer.
Kyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Minorities / Females / Protected Veterans / Individuals with Disabilities are encouraged to apply. All employment is decided on the basis of qualifications, merit, and business need.”
It is the policy of Kyyba to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Kyyba at 248-813-9665
Rewards:
Medical, dental, vision
401k
Term life
Voluntary life and disability insurance
Optional Pre-paid legal plan
Optional Identity theft plan
Optional Medical and dependent FSA
Work-visa sponsorship
Opportunity for advancement
Long-term assignment with opportunity for hire by client
SELECT AWARDS
- An INC 5000 company for 10 years
- Corp! Michigan Economic Bright Spots
- Crain’s Detroit Business Top Staffing Service Companies in Detroit
- TechServe Alliance Excellence Award- IT and Engineering Staffing & Solutions
- Best of MichBusiness winner in HR Wizards & Partnerships
- Metro Detroit Elite Category: Recruitment, Selection & Orientation for 101 Best & Brightest
- 101 Best & Brightest Companies to Work for in Michigan
Numbers & Facts
| Location | Raleigh, NC |
| Industry | Staffing/Employment Agencies |
| Company Size | 100 to 499 employees |
| Year Founded | 1998 |
| Website | http://www.kyyba.com/ |
About Company
Kyyba group of companies are privately held and specialize in staff augmentation, application software and project solutions. In operation for more than 15 years, we have earned an enviable track record and reputation within all the industries we serve. Our unique processes and maturity enables us to understand the needs of the business organizations and provide business solutions that match the real and compelling needs of our customers.
Headquartered in Michigan, Kyyba has multiple office locations and we serve local, regional and national client base consisting of Fortune 500 and middle market companies. Kyyba extends the above solutions and services to a broad spectrum of industry verticals ranging from automotive, insurance, technology, financial, transportation, government and so on.
Skills
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesResume Builder
Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Resume Builder