US Navy Account Executive

About us

At Viasat, the work you do helps people stay connected in ways that matter, from everyday moments to critical missions across air, land, sea, and space.

We're a place for people who are curious, bold, and motivated by meaningful work. Here, you'll have the opportunity to make an impact, explore new possibilities, and grow your career in ways that align with your interests and goals. When you're ready to take on something new, you'll find leaders who support your development and help you turn your ambition into action.

What you'll do

Objectives of this role

• Serve as THE primary point of contact in all matters related to client concerns and needs within the US Navy
• Build and strengthen client relationships to achieve long-term partnerships by understanding their current focus and both anticipating and influencing their future needs
• Maintain accurate client records, keeping our CRM/Service Now database current at all times
• Work within the sales and marketing team as well as other internal teams to develop both tactical and strategic marketing plans intended to meet current objectives and grow the business
• Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients
• Stay current with company offerings and industry trends
• Oversee and achieve organizational goals while upholding industry best practices
• Be data driven at all times in forecasting and analyzing current opportunities

The day-to-day

Responsibilities

• Handles inquiries and requests from the Navy and address their needs
• Stay on top of all accounts, making sure to understand their priorities, budgets, and procurement timelines
• Meet regularly with other team members to discuss progress and find new ways to improve business
• Maintain currency of the CRM/Service Now database to ensure all upward reporting remains up to date
• Identify upsell, cross-sell, and renewal opportunities and communicate with the rest of the sales and marketing team regularly
• Solve problems for clients by understanding and exceeding their expectations
• Illustrate the value of products and services to create growth opportunities; compile and analyze data to identify trends
• Participate in brainstorming, office activities, staff meetings, and client meetings; research and assist with program development for existing clients and new prospects
• Perform prospecting activities such as attending industry trade conferences and networking
• Follow up with clients regularly to ensure needs are being met and to identify opportunities
• Maintain (within CRM/Service Now) a database of current clients, potential prospects/leads, and partners

What you'll need

Required skills and qualifications

• This position is a US Government sales position. US Citizenship required
• Intimate relationships with the US Navy programs of record for cyber and communications systems
• Must be able to attain a US Secret Clearance
• 10 years professional experience in a sales or customer service role
• Experience using or selling communications or networking equipment
• Ability to multitask and manage several responsibilities simultaneously
• Strong written and verbal (presentations/briefings) communication skills
• Excellent organizational skills and attention to detail
• Ability to manage multiple accounts while seeking new opportunities
• Ability to understand client needs and negotiate deals
• Proficiency with CRM/Service Now software and an aptitude for learning new systems
• Must be able to travel (domestically and internationally) up to 50 percent of time and more if needed
• Location is flexible

What will help you on the job

Preferred skills and qualifications

• Top Secret Clearance
• Established defense security industry contacts
• Proven track record of meeting or exceeding quotas and receiving positive customer feedback
• Proficiency with common customer success and customer relationship management software, such as Salesforce
• Professional certification in related fields (i.e. CISSP)
• Bachelor's degree (or equivalent) in business or related discipline

Salary range

$139,000.00 - $219,500.00 / annually. For specific work locations within San Jose, the San Francisco Bay area and New York City metropolitan area, the base pay range for this role is $173,000.00- $259,000.00/ annually

At Viasat, we consider many factors when it comes to compensation, including the scope of the position as well as your background and experience. Base pay may vary depending on job-related knowledge, skills, and experience. Additional cash or stock incentives may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered. Learn more about Viasat's comprehensive benefit offerings that are focused on your holistic health and wellness at https://careers.viasat.com/benefits.

EEO Statement

Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.