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User Enablement Specialist

LanceSoft Inc
  • New York, NY
  • $30–$45 Per Hour
  • Instant Apply
20 days ago

Job Description

Pay range:
$30-32/hr on W2 for Charlotte, NC location
$40-42/hr on W2 for New York, NY location
Hybrid: 
Three days per week in-office, including a mandatory anchor day of Tuesday; the remaining two in-office days are flexible and chosen by the employee

Qualifications
  • 1-3 years’ experience developing and facilitating virtual and in-person training and learning solutions.
  • Prior customer service or project management experience is preferred.
  • Education: Knowledge of adult learning theory and instructional design methodologies.
  • Bachelor’s degree or equivalent experience in education, instructional design or communications is preferred.
  • Communication Skills: Strong written and verbal communication skills, with the ability to write and present engaging and clear technical instructions.
  • Organizational Skills: Strong organizational and time management skills to prioritize tasks and meet deadlines.
  • Technical Proficiency: Proficient in Microsoft Office tools and comfortable learning and using new technology platforms. Experience with or knowledge of learning management system administration is preferred. Innovation and
  • Creativity: A passion for innovative thinking and the ability to contribute creative ideas to improve user engagement and technology adoption. Familiarity with generative AI tools is preferred.
  • Detail-Oriented: Strong attention to detail to ensure accuracy and clarity in all communications and documentation.

Numbers & Facts

LocationNew York, NY
IndustryStaffing/Employment Agencies
Salary$30–$45 Per Hour
Company Size2,000 to 2,499 employees
Year Founded2000
Websitehttp://www.lancesoft.com/

About Company

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc). 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

Skills

  • Adult Learningunmatched
  • Artificial Intelligence (AI)unmatched
  • Communication Skillsunmatched
  • Customer Service Managementunmatched
  • Detail Orientedunmatched
  • Documentationunmatched
  • Educational Technologyunmatched
  • Establish Prioritiesunmatched
  • Instructional Designunmatched
  • Learning Management System (LMS)unmatched
  • Microsoft Officeunmatched
  • Organizational Skillsunmatched
  • Presentation/Verbal Skillsunmatched
  • Project/Program Managementunmatched
  • Systems Administration/Managementunmatched
  • Time Managementunmatched
  • Writing Skillsunmatched

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