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User Experience Architect (Hiring Event)
Department of Defense
National Geospatial-Intelligence Agency
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Summary
User Experience Architects apply user-centered design principles to build seamless, consistent, and desirable interfaces for NGA enterprise systems. They lead web-based design activities, including gathering, validating, analyzing, and defining requirements; conducting research and best practice reviews; performing user engagements and testing (e.g., interviews, site navigation); and creating prot
Learn more about this agency
Summary
User Experience Architects apply user-centered design principles to build seamless, consistent, and desirable interfaces for NGA enterprise systems. They lead web-based design activities, including gathering, validating, analyzing, and defining requirements; conducting research and best practice reviews; performing user engagements and testing (e.g., interviews, site navigation); and creating prot
Learn more about this agency
Overview
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Location
Many vacancies in the following location:
Springfield, VA
1 vacancy
No matching locations found.
Work site options
Telework eligible No Relocation expenses reimbursed No Salary $85,447 - $158,322 per year Pay scale & grade
IA 03
Promotion potential 03
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Work schedule Full-time - Full Time Travel Required Not required
Appointment type Permanent - This is a permanent position.
Occupations and job series
Supervisory status No Federal service type This job is in the Excepted Service
Drug test Yes Security clearance Sensitive Compartmented Information
Announcement number 20270016 Control number 889028000
This job is open to
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The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
External Applicants Only
Duties
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ADDITIONAL INFORMATION: Serves as a member of the Security and Installations (SI) team, delivering enterprise applications, workflow automation, and modern collaboration solutions that improve business operations and user experience for SI and NGA stakeholders. Focuses on organizing, modernizing, and sustaining business applications and content structures that improve access to information and reduce reliance on outdated legacy solutions.
Provides expertise in organizing and sustaining enterprise content, applications, and workflows within SharePoint Online and the broader Microsoft 365 environment. Supports assessment, documentation, and transition of legacy or semi-custom applications, workflows, and web capabilities, including solutions built with Nintex, Nitro Studio, and custom SharePoint tools. Assists with migration planning that accounts for business continuity, governance, user adoption, and long-term sustainment. May also use HTML, CSS, JavaScript, and Python to support transition activities, maintain existing capabilities, and extend functionality where needed.
Supports the use of Microsoft 365 Power Platform, including Power Apps and Power Automate, to develop scalable applications and automate workflows aligned to SI mission needs. Works closely with SI leadership, business owners, customers, and technical partners to identify modernization opportunities, define requirements, and deliver solutions that improve efficiency, standardization, and mission support.
Requirements
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Conditions of employment
SPECIAL INFO:
As a condition of employment at NGA, persons being considered for employment must meet NGA fitness for employment standards.
SPECIAL REQUIREMENTS:
You must be able to obtain and retain a Top Secret security clearance with access to SCI. In addition, you are subject to a Counterintelligence Polygraph examination in order to maintain access to Top Secret information. All employees are subject to a periodic examination on a random basis in order to determine continued eligibility. Refusal to take the examination may result in denial of access to Top Secret information, SAP, or unescorted access to SCIFs.
Employees with SCI access and who are under NGA cognizance are required to submit a Security Financial Disclosure Report, SF-714, on an annual basis in order to determine continued eligibility. Failure to comply may negatively impact continued access to Top Secret information, Information Systems, SAP, or unescorted access to SCIFs.
NGA utilizes all processes and procedures of the Defense Civilian Intelligence Personnel System (DCIPS). Non-executive NGA employees are assigned to five distinct pay bands based on the type and scope of work performed. The employees base salary is established within their assigned pay band based on their unique qualifications. A performance pay process is conducted each year to determine a potential base pay salary increase and/or bonus. An employees annual performance evaluation is a key factor in the performance pay process.
This position is a DCIPS position in the Excepted Service under 10 U.S.C. 1601. DoD Components with DCIPS positions apply Veterans Preference to preference eligible candidates as defined by Section 2108 of Title 5 USC, in accordance with the procedures provided in DoD Instruction 1400.25, Volume 2005, DCIPS Employment and Placement. If you are an external applicant claiming veterans preference, as defined by Section 2108 of Title 5 U.S.C., you must self-identify your eligibility.
Qualifications
MANDATORY QUALIFICATION CRITERIA: For this particular job, applicants must meet all competencies reflected under the Mandatory Qualification Criteria to include education (if required). Online resumes must demonstrate qualification by providing specific examples and associated results, in response to the announcements mandatory criteria specified in this vacancy announcement:
Demonstrated experience designing, developing, and supporting business solutions using the Microsoft 365 Platform including SharePoint Online and Power Platform (Power Apps, Power Automate, and Power BI)
Extensive experience working with legacy SharePoint 2019 and SharePoint Subscription Edition (SPSE) with JSLink technology to be able to complete a migration on multiple fabrics.
Demonstrated ability to engage with customers, stakeholders, and leadership to identify needs, define requirements, and deliver user-focused solutions, and support the use of trusted data for decision-making
Strong experience organizing business content, workflows, forms, and collaboration spaces in a way that improves usability, maintainability, and long-term sustainment
Demonstrated experience with records management principles as an information officer to lead and consult other team members in office record plan and annual inventory.
EDUCATION REQUIREMENT: A. Education: Bachelors degree from an accredited college or university in Human-Computer Interaction, Information Science, User Experience Design, Interaction Design, Visual Communication Design, Computer Science, Statistics, Psychology, or a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems, or networks. -OR- B. Combination of Education and Experience: A minimum of 24 semester (36 quarter) hours of coursework in any area listed in option A, plus experience working in interactive design, user testing, front-end development, or a related field that demonstrates the ability to successfully perform the duties associated with this work. As a rule, every 30 semester (45 quarter) hours of coursework is equivalent to one year of experience. Candidates should show that their combination of education and experience totals 4 years. -OR- C. Experience: A minimum of 4 years of experience in interactive design, user testing, front-end development, or a related field that demonstrates the ability to successfully perform the duties associated with this work. -AND- IT-related experience demonstrating each of the four competencies: Attention to Detail, Customer Service, Oral Communication, and Problem Solving.
DESIRABLE QUALIFICATION CRITERIA: In addition to the mandatory qualifications, experience in the following is desired:
Working knowledge of legacy or complementary workflow and forms tools such as Nintex and Nitro Studio
Experience working in a dynamic, multi-tasking environment with the ability to adapt quickly to changing priorities, requirements, and deadlines
Demonstrated ability to modernize or transition legacy business applications, workflows, and reporting solutions to more sustainable enterprise platforms
Strong experience organizing business content, workflows, forms, and collaboration spaces in a way that improves usability, maintainability, and long-term sustainment
Additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Applicants are not required to submit a cover letter for employment consideration with the National Geospatial-Intelligence Agency. However, a cover letter is recommended. Applicants will have the option to attach a cover letter in the Qualifications - Attachments step of the online application.
APPLICANT EVALUATION PROCESS:
1) All applicants will be evaluated using the Mandatory Qualification Criteria,
2) Qualified applicants will then be evaluated by an expert or panel of experts using a combination of qualification criteria to determine the best-qualified candidates,
3) Best-qualified applicants may then be further evaluated through an interview process.
Military retiree applicants, if selected, may be impacted by the 180-day appointment restrictions of DODI 1402.01. HD personnel will provide additional information if applicable.
Applicants are encouraged to carefully review the Assignment Description, Additional Information Provided By the Selecting Official, and the Qualification Requirements; and then construct their resumes to highlight their most relevant and significant experience and education for this job opportunity. This description should include examples that detail the level and complexity of the performed work. Applicants are encouraged to provide any education or degree information referenced in the announcement that is relevant. If education is listed as a mandatory requirement, only degrees obtained from an institution accredited by an accrediting organization recognized by the Secretary, US Department of Education will be accepted. You must use the NGA resume builder and limit your resume to 2 pages.
In accordance with section 9902(h) of title 5, United States Code, annuitants reemployed in the Department of Defense shall receive full annuity and salary upon appointment. They shall not be eligible for retirement contributions, participation in the Thrift Savings Plan, or a supplemental or re-determined annuity for the reemployment period. Discontinued service retirement annuitants (i.e., retired under section 8336(d)(1) or 8414(b)(1)(A) of title 5, United States Code) appointed to the Department of Defense may elect to be subject to retirement provisions of the new appointment as appropriate. (See DoD Instruction 1400.25, Volume 300). Reemployed annuitants must meet additional selection criteria as outlined in the DODI 1400.25, v300.
All candidates will be considered without regard to race, color, religion, sex, national origin, age, marital status, disability, or sexual orientation.
NGA provides reasonable accommodations to applicants with disabilities. Applications will only be accepted online. If you need a reasonable accommodation for any part of the application and hiring process, please notify us at recruitment@nga.mil. The decision on granting reasonable accommodation will be on a case-by-case basis.
Benefits
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Review our benefits
Required documents
Required Documents
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None
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
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Application submission involves applying using NGAs online application process at NGA Careers Portal. Additional information concerning NGAs hiring process can be found by visiting NGA Hiring Process.
All announcements close at 11:59PM EDT on the closing date listed. Be sure to complete and submit your application by that time in order to be considered.
ONLY ELECTRONIC SUBMISSIONS WILL BE ACCEPTED.
Both applicants for employment and current employees of NGA are entitled to request religious accommodations from generally applicable employment-related rules and requirements, so long as the accommodation requested would not result in an undue hardship to the conduct of NGAs business.
You can apply for the job opening at https://careers.nga.mil/psp/CAREERS/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=20270016&PostingSeq=2
Agency contact information
Recruitment
Phone 571-557-1999 Email Recruitment@nga.mil Address NATIONAL GEOSPATIAL-INTELLIGENCE AGENCY
Mailstop: S44-HDR
7500 GEOINT Drive
Springfield, VA 22150
US
Next steps
After visiting the NGA Careers Portal and applying via NGAs online application process, applicants can follow their status via that same NGA online application functionality. Several other topics relating to what is involved in the hiring process and how long it takes can be found by visiting the NGA Hiring Process.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
None
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help
Application submission involves applying using NGAs online application process at NGA Careers Portal. Additional information concerning NGAs hiring process can be found by visiting NGA Hiring Process.
All announcements close at 11:59PM EDT on the closing date listed. Be sure to complete and submit your application by that time in order to be considered.
ONLY ELECTRONIC SUBMISSIONS WILL BE ACCEPTED.
Both applicants for employment and current employees of NGA are entitled to request religious accommodations from generally applicable employment-related rules and requirements, so long as the accommodation requested would not result in an undue hardship to the conduct of NGAs business.
You can apply for the job opening at https://careers.nga.mil/psp/CAREERS/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=20270016&PostingSeq=2
Expand Hide how to apply
Agency contact information
Recruitment
Phone 571-557-1999 Email Recruitment@nga.mil Address NATIONAL GEOSPATIAL-INTELLIGENCE AGENCY
Mailstop: S44-HDR
7500 GEOINT Drive
Springfield, VA 22150
US
Next steps
After visiting the NGA Careers Portal and applying via NGAs online application process, applicants can follow their status via that same NGA online application functionality. Several other topics relating to what is involved in the hiring process and how long it takes can be found by visiting the NGA Hiring Process.
Expand Hide next steps
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
National Geospatial-Intelligence Agency
Agency contact information
Recruitment
Phone 571-557-1999 Email Recruitment@nga.mil Address NATIONAL GEOSPATIAL-INTELLIGENCE AGENCY
Mailstop: S44-HDR
7500 GEOINT Drive
Springfield, VA 22150
US
Visit our careers page
Learn more about what its like to work at National Geospatial-Intelligence Agency, what the agency does, and about the types of careers this agency offers.
https://www.nga.mil/about/pages/default.aspx
Summary
User Experience Architects apply user-centered design principles to build seamless, consistent, and desirable interfaces for NGA enterprise systems. They lead web-based design activities, including gathering, validating, analyzing, and defining requirements; conducting research and best practice reviews; performing user engagements and testing (e.g., interviews, site navigation); and creating prot
Learn more about this agency
Overview
Help
Location
Many vacancies in the following location:
Springfield, VA
1 vacancy
No matching locations found.
Work site options
Telework eligible No Relocation expenses reimbursed No Salary $85,447 - $158,322 per year Pay scale & grade
IA 03
Promotion potential 03
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Work schedule Full-time - Full Time Travel Required Not required
Appointment type Permanent - This is a permanent position.
Occupations and job series
Supervisory status No Federal service type This job is in the Excepted Service
Drug test Yes Security clearance Sensitive Compartmented Information
Announcement number 20270016 Control number 889028000
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USAJOBS is a Opens in a new windowUnited States Office of Personnel Management website.
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| Location | Washington, DC |
| Salary | $85,447–$158,322 Per Year |
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