User Experience Researcher

Artech LLC
  • Dearborn, MI
  • Instant Apply
14 days ago

Job Description

Introduction

We’re looking for an execution-focused research partner who can help keep customer research and related team work moving. This person will complement senior team members’ qualitative research and stakeholder-management strengths by bringing reliable follow-through, strong organization, technical curiosity, and clear communication.

Required Skills & Qualifications

  • Proactive, concise communication: shares progress, next steps, blockers, and questions without needing to be chased.
  • A collaborative, low-ego approach; dependable ownership; and a willingness to support both visible and behind-the-scenes work.
  • Strong organization, attention to detail, and reliable follow-through.
  • Curiosity and confidence learning tools such as Dovetail, Figma, Miro, Excel, Teams transcripts, survey tools, and research repositories. They don’t need to know every tool on day one.
  • Prior work experience at client or in client's Industry
  • Bachelor's Degree
  • Applicants must be able to work directly for Artech on W2

Preferred Skills & Qualifications

  • Familiarity with quantitative data gathering and analysis, such as working with surveys or structured data, organizing results, and identifying basic patterns.
  • An IT, data science, or similarly technical background—or demonstrated technical aptitude—with an interest in helping the team navigate AI integrations through APIs and MCPs.
  • Quantitative testing experience

Day-to-Day Responsibilities

  • Coordinate research activities such as recruiting, scheduling, participant communications, consent, incentives, session setup, recording, transcription, file organization, and study closeout.
  • Review existing research and other evidence across tools and repositories, identify what’s useful or missing, and share concise findings and implications.
  • Support research sessions through preparation, note-taking, observation, probing, tagging, synthesis, and clear reporting.
  • Manage several well-scoped tasks or workstreams at once, making priorities and capacity visible.
  • Keep useful learning from projects in reusable guides, templates, checklists, prompts, repository entries, or process improvements.
  • Explore and document new tools and workflows, including AI-assisted approaches, with appropriate care for output quality and risks.

Company Benefits & Culture

  • Opportunities for professional development and growth
  • A collaborative and inclusive work environment
  • Comprehensive benefits package

For immediate consideration please click APPLY to begin the screening process with Alex.

Numbers & Facts

LocationDearborn, MI

Skills

  • Application Programming Interface (API)unmatched
  • Artificial Intelligence (AI)unmatched
  • Communication Skillsunmatched
  • Customer Support/Serviceunmatched
  • Customer/Client Researchunmatched
  • Data Analysisunmatched
  • Data Collectionunmatched
  • Data Scienceunmatched
  • Detail Orientedunmatched
  • Follow Throughunmatched
  • Qualitative Researchunmatched
  • Research Skillsunmatched
  • Structured Dataunmatched
  • Team Playerunmatched
  • Testingunmatched
  • User Interface/Experience (UI/UX)unmatched

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