Introduction
We’re looking for an execution-focused research partner who can help keep customer research and related team work moving. This person will complement senior team members’ qualitative research and stakeholder-management strengths by bringing reliable follow-through, strong organization, technical curiosity, and clear communication.
Required Skills & Qualifications
- Proactive, concise communication: shares progress, next steps, blockers, and questions without needing to be chased.
- A collaborative, low-ego approach; dependable ownership; and a willingness to support both visible and behind-the-scenes work.
- Strong organization, attention to detail, and reliable follow-through.
- Curiosity and confidence learning tools such as Dovetail, Figma, Miro, Excel, Teams transcripts, survey tools, and research repositories. They don’t need to know every tool on day one.
- Prior work experience at client or in client's Industry
- Bachelor's Degree
- Applicants must be able to work directly for Artech on W2
Preferred Skills & Qualifications
- Familiarity with quantitative data gathering and analysis, such as working with surveys or structured data, organizing results, and identifying basic patterns.
- An IT, data science, or similarly technical background—or demonstrated technical aptitude—with an interest in helping the team navigate AI integrations through APIs and MCPs.
- Quantitative testing experience
Day-to-Day Responsibilities
- Coordinate research activities such as recruiting, scheduling, participant communications, consent, incentives, session setup, recording, transcription, file organization, and study closeout.
- Review existing research and other evidence across tools and repositories, identify what’s useful or missing, and share concise findings and implications.
- Support research sessions through preparation, note-taking, observation, probing, tagging, synthesis, and clear reporting.
- Manage several well-scoped tasks or workstreams at once, making priorities and capacity visible.
- Keep useful learning from projects in reusable guides, templates, checklists, prompts, repository entries, or process improvements.
- Explore and document new tools and workflows, including AI-assisted approaches, with appropriate care for output quality and risks.
Company Benefits & Culture
- Opportunities for professional development and growth
- A collaborative and inclusive work environment
- Comprehensive benefits package
For immediate consideration please click APPLY to begin the screening process with Alex.