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User Experience (UX) Research Intern

Dell, Inc.
  • Austin, TX
  • Full-time
2 days ago

Job Description

User Experience UX Research Intern

As a UX Research Intern, you will be responsible for supporting usability research and testing for Dell's client PCs and assisting with multiple ongoing UX research initiatives. You will work with industrial designers, engineers, and product managers on our consumer and commercial laptops, contributing to user-centered design and product innovation while gaining a front-row view of how user insights shape the hardware people use every day.

Responsibilities

You will:

  • Support usability research and testing for client PCs, including usability studies, interviews, and hands-on product evaluations
  • Assist with multiple ongoing UX research initiatives, from planning and fieldwork through synthesis
  • Analyze findings and communicate clear, actionable insights to design, engineering, and product partners through presentations and visual summaries
  • Contribute to user-centered design and product innovation by turning what you observe into ideas the team can act on
  • Use AI tools to experiment with new ways of working and streamline research workflows, with mentorship from experienced researchers and designers

Qualifications

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:

Essential Requirements

  • Currently pursuing a degree in HCI, Human Factors, UX Research, Psychology, Design, Cognitive Science, or a related field
  • Strong communication and presentation skills, including the ability to explain your work and decisions
  • Demonstrated follow-through and accountability, including the ability to juggle multiple projects and collaborate across disciplines
  • Passion for innovation and user-centered design, shown through a portfolio, class project, or research project

Desirable Requirements
  • Experience in user research and/or ergonomics, including coursework or familiarity with usability testing, interviews, surveys, or contextual inquiry
  • Hands-on experience with laptops, electronics, or physical prototypes, and practical experience using AI tools to improve research workflows

Compensation
Dell is committed to fair and equitable compensation practices. The hourly salary range for this position is $29.60 - $31.80.

Benefits and Perks of working at Dell Technologies
Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at MyWellatDell.com

Who we are
We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

Numbers & Facts

LocationAustin, TX
Job TypeFull-time
IndustryComputer Hardware
Company Size10,000 employees or more
Websitehttps://jobs.dell.com/en/search-jobs

About Company

Dell Technologies Inc (Dell) is a provider of desktop personal computers, software, and peripherals. The company designs, develops, manufactures, markets, sells, and supports information technology infrastructure such as laptops, desktops, mobiles, workstations, storage devices, software, cloud solutions, and notebooks. It markets products under Dell, Dell Technologies and Alienware, brand names. The company also offers deployment, residency services, training, support, managed, cloud, and education services. Dell serves corporate businesses, government, educational institutions, law enforcement agencies, healthcare organizations, and small and medium-sized businesses. The company has business presence across the Americas, Asia-Pacific, the Middle East, Africa, and Europe. Dell is headquartered in Round Rock, Texas, the US.

Skills

  • Analysis Skillsunmatched
  • Artificial Intelligence (AI)unmatched
  • Cognitive Scienceunmatched
  • Communication Skillsunmatched
  • Contextual Inquiryunmatched
  • Customer/Client Researchunmatched
  • Dell Computersunmatched
  • Electronicsunmatched
  • Ergonomicsunmatched
  • Follow Throughunmatched
  • Human Factorsunmatched
  • Human-Computer Interactionunmatched
  • Industrial Designunmatched
  • Industrial Engineeringunmatched
  • Laptop PCunmatched
  • Mentoringunmatched
  • Multitaskingunmatched
  • Presentation/Verbal Skillsunmatched
  • Product Designunmatched
  • Product Testingunmatched
  • Prototypingunmatched
  • Psychologyunmatched
  • Sales Presentationunmatched
  • Technical/Engineering Designunmatched
  • Usability Engineeringunmatched
  • Usability Testingunmatched
  • User Interface/Experience (UI/UX)unmatched

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