User Study Proctor

Role: User Study Proctor

Location: Sunnyvale and/or Cupertino, California(Onisite)

Work Schedule: Monday through Friday, as required by the program, with sessions scheduled between 7:30 AM and 5:30 PM

Work Arrangement: Fully onsite, five days per week, at a secure facility

Pay Rate: $75k to 85K /PA

Let's create our future together at The AES Group!

About The AES Group

The AES Group is a premier technology and engineering consulting company that has been bringing businesses and talent together for over 20 years to deliver innovative solutions that have the greatest positive impact on society. AES has helped over 40 business enterprises, including Fortune 500 companies, engage their customers, empower their employees, and transform their business operations with the power of cloud, data, AI, engineering, and other emerging technologies.

Position Overview:

We are seeking detail-oriented and highly organized User Study Proctors to support ongoing foundational research for one of our clients in the consumer technology industry.

This role focuses on collecting high-quality quantitative and qualitative data to inform product design and development in the audio and vision space.

The ideal candidate has prior experience conducting human-subject research, facilitating user studies, managing participants, and troubleshooting technical equipment.

Strong communication skills, attention to detail, and the ability to work effectively in a fast-paced, research-driven environment are essential.

Key Responsibilities:

• Recruit and schedule study participants while supporting diversity and inclusion requirements.

• Facilitate and moderate in-person user studies using detailed, evolving research protocols.

• Deliver a welcoming, professional, and positive experience for all study participants.

• Ensure participants follow study procedures and accurately document protocol deviations, issues, and observations.

• Collect quantitative data from research devices and equipment, verifying data accuracy, completeness, and quality.

• Gather qualitative feedback through interviews, surveys, observations, and other approved research methods.

• Manage participant communications, scheduling, attendance, and compensation.

• Prepare, configure, maintain, and troubleshoot research equipment, study devices, and data collection systems.

• Perform basic troubleshooting of development-stage consumer electronics.

• Monitor study progress, participation metrics, and data collection activities; communicate status updates and escalate issues proactively.

• Coordinate with cross-functional teams and data consumers to align collection plans, resolve challenges, and improve research workflows.

• Set up and maintain study environments to ensure smooth and consistent data collection.

• Assist with basic data processing, visualization, survey distribution, and feedback analysis.

• Prepare presentations, summarize study outcomes, and communicate findings to stakeholders and management.

• Support additional research and data collection initiatives as program priorities evolve.

Required Qualifications:

• Prior academic or professional experience involving human-subject research, user studies, clinical studies, or related research activities.

• Understanding of Human Factors Research and appropriate user study methodologies.

• Familiarity with qualitative and quantitative research methods, including interviews, surveys, observations, and diary studies.

• Ability to organize research activities, manage competing priorities, and multitask effectively in a fast-paced environment.

• Strong communication, participant engagement, organization, and problem-solving skills.

• Experience managing calendars, coordinating schedules, and handling participant logistics.

• Proficiency in Apple Numbers or comparable spreadsheet applications.

• Ability to troubleshoot technical issues involving research equipment, data collection systems, and electronic devices.

• Commitment to participant privacy, confidentiality, research integrity, and the protection of unreleased products.

• Ability to work onsite five days per week at a secure facility in Sunnyvale and/or Cupertino.

• Availability to support study sessions between 7:30 AM and 5:30 PM, Monday through Friday, as required.

• Physical ability to stand and move around for extended periods, along with sufficient manual

dexterity to handle study equipment.

Preferred Background:

Candidates with experience in any of the following areas are strongly encouraged to apply:

• Human Factors Engineering or Human Factors Research

• Human-Computer Interaction (HCI)

• User Experience (UX) or User Interface (UI) Research

• Virtual Reality (VR), audio headset, or wearable technology studies

• Human physiology or behavioral research

• Clinical trials or other human-subject research programs

Preferred Technical Skills:

• Experience with data analysis tools such as MATLAB, JMP, Python, or R.

• Familiarity with motion capture systems or photogrammetry.

• Experience working with integrated sensors, including load cells and strain gauges.

• Exposure to research data processing, visualization, and quality validation.

Terms & Conditions for Candidate Portal

Last Updated: May 6th, 2026

Please read these Terms & Conditions ("Agreement", "Terms") carefully before using the Candidate Portal ("Portal", "Service") provided by The AES Group ("we", "us", "our").

By accessing or registering for the Portal, you ("Candidate", "User", "you", "your") agree to be bound by these Terms.

If you do not agree with any part of these Terms, you may not use the Portal.

1. Acceptance of Terms

By accessing or using the Candidate Portal, you affirm that you are at least 18 years old and are legally authorized to enter into this Agreement.

If you are accessing the Portal on behalf of an employer or third party, you represent that you have the authority to bind that entity to these Terms.

2. Purpose of Portal

The Portal is provided as a digital platform for Candidates to:

• Create and manage profiles
• Upload resumes, documents, and other professional details
• View and apply for job opportunities
• Track application status
• Communicate with recruiters and client organizations
• Access profile and document-related information

These Terms govern your use of the Portal and all related services.

3. User Registration & Account Security

• You agree to provide accurate, complete, and current information during signup.
• You are responsible for maintaining the confidentiality of your account credentials.
• You agree to immediately notify us of any unauthorized use of your account.
• You are responsible for all activities that occur under your account.

4. Document Upload & Verification

You understand and agree that:

• All resumes, documents, and information you upload must be true, accurate, and valid
• You are fully responsible for the accuracy and legality of the information you provide
• The Portal may use third-party verification services where applicable
• We reserve the right to reject or remove any document or information that appears invalid or misleading

5. Use of Portal Services

You agree to use the Portal in compliance with:

• Applicable laws and regulations
• Professional standards for IT professionals
• Client-specific requirements
• Instructions provided on the Portal

Prohibited actions include, but are not limited to:

• Uploading false or misleading information
• Interfering with Portal operations
• Sharing your credentials or login with others
• Attempting to bypass or manipulate application processes

6. Job Application

You acknowledge that:

• Job opportunities displayed on the Portal are not guaranteed of employment.
• Applications are subject to client requirements, screening, and approval.
• Job details (role, location, requirements) are subject to change.

7. Profile Accuracy & Updates

• You agree to maintain accurate and up-to-date information in your profile.
• Failure to keep your profile updated may impact your eligibility for job opportunities or result in account restrictions.

8. Privacy & Data Use

Your use of the Portal is subject to our Privacy Policy, which describes how we collect, use, and safeguard your personal information.

By using the Portal, you consent to the collection and use of information as described.

9. Intellectual Property

All intellectual property contained in or presented through the Portal is owned by us or our licensors.

You may not copy, modify, distribute, or otherwise use any Portal content without express written permission.

10. Disclaimer of Warranties

The Portal and all content and services are provided "as is" and "as available."

We make no warranties, express or implied, including:

• Merchantability
• Fitness for a particular purpose
• Accuracy or completeness of information

11. Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

• Direct, indirect, incidental, special, or consequential damages
• Loss of data, profits, or business opportunities
• Claims arising from job application outcomes

12. Amendments

We may modify these Terms at any time.

Changes will be posted on the Portal with an updated "Last Updated" date.

Your continued use of the Portal after changes indicates your acceptance.

13. Termination

We may suspend or terminate your access to the Portal if you violate these Terms or for any reason, with or without notice.