Utility Analyst

Key Responsibilities

Utility Billing & Data Management (Approximately 70%)

• Manage utility billing data across a diverse real estate portfolio.
• Review, validate, and analyze utility invoices for accuracy and completeness.
• Investigate billing discrepancies and coordinate with vendors, utility providers, Accounting, and Property Management to resolve issues.
• Maintain utility databases and ensure data integrity across reporting systems.
• Monitor utility consumption, costs, and trends to identify anomalies and opportunities for improved performance.
• Support utility rate analysis and evaluate rate structures to optimize utility expenditures.
• Develop recurring reports and dashboards related to utility usage and costs.

Stakeholder Support & Customer Service (Approximately 10%)

• Serve as a primary point of contact for utility-related questions from Property Management and Accounting teams.
• Respond to inquiries regarding utility billing, account setup, service issues, and consumption trends.
• Collaborate with internal stakeholders to improve utility-related processes and workflows.
• Build strong working relationships with utility providers and third-party vendors.

Sustainability Reporting & Analytics (Approximately 10%)

• Support annual sustainability reporting efforts by collecting, organizing, and analyzing utility consumption data.
• Assist with greenhouse gas emissions and resource consumption reporting.
• Contribute to internal and external sustainability disclosures and performance updates.
• Support data collection and validation for environmental and sustainability initiatives.

Special Projects & Performance Analysis (Approximately 10%)

• Assist with measurement and verification (M&V) activities for energy and water efficiency projects.
• Support analysis of resource reduction initiatives and operational improvement projects.
• Participate in cross-functional projects involving energy, water, waste, and sustainability data.
• Conduct ad hoc analyses and research to support sustainability and operational objectives.

Qualifications

Required

• Bachelor's degree in Finance, Accounting, Engineering, Data Science, Business Analytics, Economics, Mathematics, Sustainability, or a related analytical field.
• Strong proficiency in Microsoft Excel, including data analysis, formulas, and large dataset management.
• Demonstrated analytical and problem-solving capabilities.
• Excellent attention to detail and organizational skills.
• Effective written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Strong customer service mindset and willingness to collaborate across departments.

Preferred

• Experience with utility billing analysis, utility data management, or sustainability reporting.
• Familiarity with commercial real estate operations.
• Exposure to data visualization and reporting tools such as Power BI or Tableau.
• Understanding of accounting, budgeting, or financial analysis concepts.
• Coursework or experience related to energy management, utility systems, engineering, sustainability, or data analytics.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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