Job Description
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Job Title: Utility Person - $31.83/hour
Posting Start Date: 10/21/26
Job Description:
Position Information
Posted Range: $31.83/hour
This position may be eligible for annual incentive pay and contracted increases as determined by the collective bargaining agreement, and you will have the opportunity for continued salary growth.
In addition to compensation, you will be offered a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more!
American Water is also proud to offer employees learning opportunities and work experiences to grow professionally!
Primary Role
The Utility Person performs a variety of tasks in the operation and maintenance of water distribution and wastewater collection system facilities.
Key Accountabilities
- Inspects, operates, maintains, troubleshoots, installs and repairs water distribution and wastewater collection system facilities including but not limited to water mains, valves, hydrants and
service lines, sewer lines, manholes and service laterals, and pumping and flow control facilities.
- Responds to customer service inquiries including service disruptions, service line problems and grinder pump malfunctions.
- Investigates complaints and determines corrective action per company procedure.
- Performs new service activity including tap installation and records keeping.
- Monitors plant operations (as needed), water distribution and wastewater collection systems and makes adjustments as directed to control their operations.
- Operates and maintains plant process equipment as directed.
- Completes all necessary forms, sketches, and field notes and uses maps and records. Maintains all necessary records. Maintains tools and work equipment.
- Performs maintenance and light construction duties including repairs and/or improvements to physical plant, custodial duties, and related building and grounds activities. Performs facility mark-out pursuant to Pennsylvania One-Call.
- Performs other duties as assigned by supervisor.
Knowledge/Skills
- Mechanical ability sufficient to understand the operation of pumps, valves, motors and other mechanical equipment related to operations and maintenance.
- Working knowledge of distribution/collection systems.
Experience/Education
- GED/High School graduate or state recognized education equivalency certificate.
- Certification/Licenses: PA DOT Certification required. Valid PA Driver's license.
Work Environment
- Work is in environmental conditions including contact with wastewater, chemicals, fumes, odors and dust as a result of working with handling potentially hazardous wastewater treatment and laboratory chemicals.
- Exposure to potentially harmful pathogens and gases in raw unprocessed wastewater creating potential for blood borne/airborne disease.
- Exposure to electrical hazard conditions.
- Exposure to inclement weather mostly of short duration.
Other
- Position is subject to 24 hour call-out and overtime.
Competencies
Plans & Aligns
Decision Making
Communicates Effectively
Builds Networks
Action Oriented
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