Utility Scheduler
Reliable energy starts with a schedule people can trust. This role turns customer needs, system risk, and crew capacity into a daily plan that keeps work safe, visible, and on time. When the schedule holds, outages shrink, crews spend more time on the work that matters, and communities stay powered. You will be the person who makes that plan real.
Performance Objectives
- Build and lock daily and weekly schedules that assign the right crews, equipment, and permits to the highest-priority reliability, customer, and compliance work.
- Raise schedule attainment and first-time completion by closing conflicts before crews roll—materials, access, switching, and dependencies included.
- Coordinate planned outages and maintenance windows with operations, engineering, and field leaders so work finishes safely inside the approved window.
- Rebalance the plan when storms, emergencies, or emergent defects hit, protecting customer commitments without losing the week’s critical work.
- Keep the work-management system current so status, labor, and constraints are accurate enough for supervisors to act the same day.
- Surface recurring delays and recommend schedule, process, or resource changes that cut idle time and repeat visits.
Environment & Resources
You will sit with operations planning and partner daily with dispatch, field supervision, engineering, and contractors. Work is primarily office-based, with storm and after-hours support when the system needs it. You will use the work-management system, outage and geographic tools, and standard office applications, and you will report to the scheduling or distribution operations leader. Decisions are reviewed against safety rules, customer commitments, and schedule performance—not activity volume.
Essential Qualifications
- Three or more years scheduling, dispatching, or planning work in electric or gas utility operations, or an equivalent field-to-office path.
- Working knowledge of distribution or plant work types, outage constraints, and how crew, material, and permit limits change a plan.
- Proven use of a computerized maintenance or work-management system to build, adjust, and close schedules.
- Clear written and verbal communication with field leaders under time pressure.
- Sound judgment on safety, switching, and lockout/tagout implications of scheduled work.
- Comfort with Microsoft Office and with numbers that show attainment, backlog, and resource load.
Role Selling Points
- Your plan directly supports fewer and shorter outages for the communities we serve.
- You will join a team that takes care of each other and treats safety and wellbeing as part of the job, not an add-on.
- Differences are welcomed; the work rewards people who challenge a weak plan with a better one.
- Continuous improvement is expected—you will see your process changes stick in the field.
- The role sits at the center of operations, with a clear path into broader planning and leadership.
Call to Action
If you can hold a schedule when the day changes, bring that discipline here. Apply now and help keep the work—and the lights—on.