Utility Service Coordinator

Utility Service Coordinator

Salary

$45,978.84 - $68,968.26 Annually

Location

Rowlett, TX

Job Type

Full Time

Job Number

2026-00220

Department

Public Works

Division

Water

Opening Date

10/22/2026

Closing Date

11/18/2026 11:59 PM Central

FLSA

Non-Exempt

Max Number of Applicants

50

• Description
• Benefits
• Questions

Description

Hiring Range: $45,978.84 - $51,726.20 (Depending on qualifications)

Full Salary Range: $45,978.84 - $68,968.26

Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.

Under general supervision of the Utilities Supervisor, the Utility Service Coordinator ensures the citys water, sewer, and traffic signals and city owned fiber are identified in the field by physical location. This is accomplished by utilizing all available data, specialized equipment, specialized techniques, performing field measurements and visible assessment of field assets.

Essential Job Functions

• Locates underground City infrastructure by marking the location of utilities with flags and paint markings including water lines, sewer lines, traffic devices and city owned fiber.
• Determines and mark's location of existing water and wastewater mains by utilizing past field experience and researching civil engineered as-built plats, site plans, utility plans and water and wastewater maps for each and every Private Development, Capital Improvement and Franchise Utility project within the City of Rowlett and maintains these locates in accordance with the Utilities Code, Chapter 251 and APWA Uniform Color Code.
• Recommends updates of Civil Engineered Plats, Site Plans, Water and Wastewater utility plans and subdivision maps to indicate the location and profiles of water and wastewater infrastructure and all related appurtenances.
• Coordinates with contractors and Utility Operations field crews to determine and perform water shutdowns and arrange for utility excavations, improvements and/or repair of water and wastewater utilities with the least service disruption possible for property owners and businesses such as hospitals, hair salons, restaurants and manufacturers whose use of water is vital to their operations.
• Provides accurate information on water and wastewater line locations and taps to property owners.
• Assists with the direction of field crews performing the installation of new water and wastewater services.
• Maintains records of labor, equipment and material costs for repair and improvement of the City's utility infrastructure.
• Regular and consistent attendance for the assigned work schedule is essential.
• Performs other duties as assigned. Regular, reliable, and non-disruptive attendance is an essential function of this position, as is the ability to create and maintain professional, harmonious working relationships with others.

Minimum Requirements

• High school diploma or G.E.D. and four (4) years of traffic signals, water, sewer and construction experience; or equivalent combination of education and experience.
• TCEQ Class C Water Distribution License preferred.
• TCEQ Class II Wastewater Collection License preferred.
• Must possess IMSA Work Zone Safety or ability to obtain within 6 months of date of hire (TEEX course certification will be considered).
• May be required to obtain additional Licenses or Certifications.
• Must possess a valid State of Texas Drivers License.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of the of water, wastewater, traffic signals and city owned fiber in the City of Rowlett
• Knowledge necessary to understand basic operational, technical, or office processes.
• Knowledge of occupational safety and health rules regulations, practices and procedures.
• Skill in effective oral and written communications.
• Skill in planning and coordinating work site activities.
• Skill in resolving customer complaints and concerns.
• Skill in ability to write reports and summaries with proper format, punctuation, spelling and grammar.
• Skill in comprehension of utility as-builts and executing basic computer skills.

Other Requirements

A valid Texas Drivers License is required and ability to maintain City driving standards in accordance with the driver standards as established by the City of Rowlett. Must report all traffic citations to his/her departmental Director or his/her designee pursuant to City policy.

Work performed is primarily medium work, exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

The City of Rowlett is proud to support a healthy work/life balance by offering a 4-day work week, with standard business hours of 7:30 a.m. to 5:30 p.m., depending on departmental schedules.

We offer a comprehensive benefits package that includes vacation, holiday, and sick leave, along with medical, dental, vision, prescription drug coverage, life insurance, AD&D, and long-term disability insurance.

To support our employees' long-term financial goals, the City participates in the Texas Municipal Retirement System (TMRS), featuring a generous 2:1 match.

For a more detailed overview of our benefit package, please visit our Benefits Page.

01

Do you have a current Texas drivers license? (Your driving record will be considered to the extent that you will drive a City vehicle or conduct City business in your personal vehicle).

• Yes
• No
• No, I do not have a Texas drivers license, but I will be able to obtain within the first 60 days of employment. (For out of state applicants)

02

Do you have a High School Diploma or GED?

• High School Diploma
• GED
• Neither

03

How many years of experience do you have in traffic signals, water, wastewater/sewer, or construction?

• No experience
• Less than 2 years
• 2 years to less than 4 years
• 4 or more years

04

Do you currently possess an IMSA Work Zone Safety Certification or equivalent TEEX course certification, or are you able to obtain the required certification within six (6) months of your hire date?

• Yes, I currently possess an IMSA Work Zone Safety Certification.
• Yes, I currently possess an equivalent TEEX certification.
• I do not currently have the certification but can obtain it within six (6) months of hire.
• No, I do not have the certification and cannot obtain it within six (6) months.

05

Which of the following TCEQ licenses do you currently possess?

• TCEQ Class C Water Distribution License
• TCEQ Class II Wastewater Collection License
• Both licenses
• Neither license

06

How many years of experience do you have performing utility locates?

• No experience
• Less than 1 year
• 1 to less than 3 years
• 3 or more years

Required Question

Employer City of Rowlett

Address 4002 Main Street

Rowlett, Texas, 75088

Website http://www.rowlett.com