UX Design Manager, Amazon Kids

Amazon.com Inc

Seattle, WA

JOB DETAILS
SKILLS
Amazon Alexa, Coaching, Cross-Functional, Customer/Client Research, Industrial Design, Leadership, Marketing, Mobile Applications, Multiplatform/Cross-Platform, Organizational Development/Management, Parental Controls, Product Design, Product Engineering, Product Management, Prototyping, Storytelling, Strategic Planning, Team Lead/Manager, Technical Research, Use Cases, User Experience Design (UXD), User Interface/Experience (UI/UX)
LOCATION
Seattle, WA
POSTED
30+ days ago

Are you excited to focus on the experience for millions of kids across the world? Does leading a team in the creation of kids and parents experiences give you energy? Imagine being a part of a team where your ideas have the potential to reach millions.

Welcome to the Kids design team within the Devices & Services Experience Design (DxD) organization. Everyone on the Kids design team has a meaningful impact on the user experience for both children and their parents. As Amazon Kids continues to evolve, we are looking for a talented Design Manager to lead the team.

Key job responsibilities

  • Lead a team of designers responsible for end-to-end child and parent experiences.
  • Manage the user experience design of multiple large programs through leading a design team.
  • Cultivate and maintain frameworks and mechanisms that increase the propagation of high-quality designs while focusing designer time on the most complex, impactful work.
  • Model behavior that exemplifies Amazon Leadership Principles and raise the design bar for the organization.
  • Provide coaching and feedback, with an emphasis on growing individual contributors and leadership capability.
  • Working closely with cross-functional teams to help define business and feature requirements, user scenarios and use cases.
  • Influencing and driving designers to contribute to the central DxD design system.
  • Drive operational excellence across the team that cultivates a positive environment and inclusive culture.
  • Partner with leaders across disciplines (product, tech, research, marketing) to influence the strategic direction.

A day in the life

On a typical day, you might lead a design critique for a new parental controls flow, align with Product and Engineering on an upcoming launch milestone, and coach a designer through a complex interaction challenge. You"ll balance strategic planning-shaping the vision for how kids engage with Alexa, FireTV, and tablet experiences-with hands-on leadership like reviewing prototypes and unblocking your team. Your stakeholders span Product Management, Engineering, User Research, and Marketing, and your customers are children and parents worldwide who rely on Amazon Kids for safe, delightful experiences.

About the team

The Devices & Services Experience Design (DxD) team leads user experience and industrial design innovation across Amazon"s device portfolio, including Echo, Fire TV, tablets, Alexa.com, and related mobile apps. Our team works at the intersection of design, product and engineering, creating meaningful hardware and software experiences that enhance customer lives. We believe in storytelling and thinking holistically to craft the "why" behind everything we ship. Within DxD, the Kids design team delivers child and parental experiences in partnership with Product, Engineering, and Marketing across multiple platforms and modalities.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles