UX Engineer

Key Responsibilities

Design and maintain a library of UI components, templates, and interaction patterns for web applications.
Create reusable patterns for complex workflows (forms, tables, navigation, search, case views, dashboards).
Define visual foundations (typography, color, spacing, layout, elevation, motion) and apply them consistently.
Conduct user research to understand needs, constraints, and service pain points (interviews, contextual inquiry, surveys, usability testing).
Translate research into insights, personas, journey maps, service blueprints, and prioritized design opportunities.
Create information architecture, user flows, wireframes, prototypes, and high-fidelity designs for websites and applications.
Facilitate design workshops with cross-functional stakeholders (program owners, legal/policy, IT, operations, call centers, and community partners).
Produce clear guidance and examples for component usage, do/don't rules, and accessibility requirements.
Maintain a system site or documentation hub (e.g., Jira, Storybook, Figma libraries).
Support onboarding and enablement for product teams through office hours, design reviews, and playbooks.
Ensure WCAG-aligned accessibility across components (keyboard nav, focus states, contrast, ARIA guidance).
Establish UX quality gates and design system best practices to reduce inconsistency and rework.
Partner with engineering to align components with implementation (React, design tokens, CSS conventions).
Help establish a contribution model: intake, review, versioning, and release notes.
Coordinate across product teams to prioritize system backlog and roadmap.
Gather feedback from product owners, designers, and engineers, track adoption, and improve components, and design based on real usage.
Identify UX debt and propose standardized solutions that simplify product experiences.

Required Qualifications

Bachelor's degree in design, HCI, Computer Science, or a related field (or equivalent practical experience).
4+ years of Product design experience, including design systems work (or equivalent demonstrated impact)
Strong proficiency in Figma (libraries, variants, auto-layout, tokens/workflows).
Experience designing for complex, data-heavy applications (not just marketing sites and mobile apps).
Working knowledge of accessibility (WCAG) and inclusive interaction patterns.
Ability to communicate clearly, comfortable speaking up to drive alignment across design and engineering, and with technical and non-technical audiences.
Ability to travel on occasion.
Background and Eligibility (Typical Government Language)
Employment may be contingent upon successful completion of a background check and verification of eligibility to work in the United States.

Portfolio Required (please include link):
Please include 2-4 case studies demonstrating:

Design system components or libraries you've built
Examples of documentation, governance, or adoption improvements
Complex workflow UI (tables, forms, case management dashboards)