UX Experience Architect- AI Projects

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UX Experience Architect- AI Projects

• Location: Juno Beach, Florida 33408
• Work model: On-site
• Posted June 1, 2026
• Job ID: JPC - 204582

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Job Description

Job Summary: UX Experience Architect - AI Projects

About the Role

NextEra Energy is seeking a strategic UX Experience Architect to drive the transformation of IT service operations through AI in a high-impact, consultative role. Based onsite in Juno Beach, FL, you'll be at the center of aligning human-centered and AI-driven experiences across multiple vendor-led programs. This 12-month contract offers the chance to shape future-state enterprise service operations, collaborate with industry leaders, and directly influence the evolution of digital experiences within a Fortune 200 company.

Responsibilities

• Define and refine experience principles and guardrails for AI-enabled IT service operations.
• Establish a clear vision of "what good looks like" across both user and machine-driven interactions.
• Oversee experience governance across multiple parallel initiatives and vendor teams.
• Align experience strategy with internal stakeholders and external partners to ensure consistency.
• Create and maintain current-state and future-state journey maps for IT services.
• Evaluate vendor deliverables from a UX and usability perspective.
• Consolidate, prioritize, and communicate experience recommendations.
• Maintain experience, risk, and gap logs to identify opportunities for improvement.
• Deliver regular experience reviews and readouts to leadership.
• Act as a central liaison, supporting cross-program alignment and the evolution of AI-enabled workflows.

Required Skills and Experience

• Minimum 3 years of UX design experience in enterprise or complex environments.
• At least 2 years working with AI-driven projects or digital transformation initiatives.
• Strong background in Human-Centered Design (HCD) and experience strategy.
• Expertise in journey mapping, experience frameworks, and UX documentation.
• Proficiency with Figma.
• Excellent communication and stakeholder management skills.
• Ability to work onsite in Juno Beach, FL from day one.

Preferred Skills

• Experience as a Business Analyst or Project Manager with strong UX/HCD expertise.
• Familiarity with IT service management (ITSM) settings.
• Knowledge of vendor management and cross-team alignment in matrixed organizations.

Benefits

• Opportunity to lead experience strategy for one of the nation's largest energy companies.
• Exposure to cutting-edge AI and automation initiatives.
• Collaborative, high-visibility role influencing enterprise-wide digital transformation.
• Professional development in AI, service operations, and UX leadership.
• Modern onsite work environment in Juno Beach, FL.

How to Apply

Ready to shape the future of AI-enabled service experiences? Submit your resume today to join NextEra Energy's transformation journey. Candidates must be authorized to work in the US without sponsorship and able to start onsite immediately.

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Job details

Job ID JPC - 204582

Location Juno Beach, Florida, United States

Work Model On-site

Job Type Contract

Posted June 1, 2026

Skills 3+ years of UX Design Experience 2+ years of AI-Driven Project Experience Experience with Figma STRONG COMMUNICATION SKILLS Ability to work onsite day 1 of starting

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