UX Researcher

Job#: 3057749

Job Description:

Role: UX Researcher

Location: Hybrid - 4 days/week onsite in SE MI

Duration: Long-Term contract

Rate: Negotiable based on experience

Description:

We are seeking an execution-focused UX Researcher to help plan, coordinate, and deliver customer research while keeping multiple research activities and workstreams organized and moving forward.

This role will partner closely with senior researchers and stakeholders, providing strong execution, organization, follow-through, and clear communication. The ideal candidate has a solid foundation in qualitative research, experience working with quantitative or structured data, and the technical curiosity to explore new research tools and AI-enabled workflows.

This position does not require someone to independently own research strategy from day one. Instead, we are looking for someone who can effectively execute well-defined research activities, organize and synthesize evidence, improve team processes, and progressively develop their research capabilities.

Key Responsibilities

Research Execution & Coordination

• Coordinate end-to-end research activities, including participant recruiting, scheduling, communications, consent, incentives, session setup, recording, transcription, documentation, and study closeout.
• Prepare for and support qualitative research sessions through observation, note-taking, probing, tagging, and synthesis.
• Review existing research, data, and other sources of evidence to identify relevant insights, gaps, and implications.
• Translate research findings into concise, actionable summaries rather than simply compiling source material.
• Support multiple well-defined research tasks or workstreams simultaneously while clearly communicating priorities, capacity, progress, and blockers.

Research Operations & Knowledge Management

• Organize research findings and project documentation so insights can be easily accessed and reused.
• Develop and maintain research guides, templates, checklists, prompts, repository entries, and other reusable resources.
• Identify opportunities to improve research processes, workflows, documentation, and knowledge sharing.
• Maintain strong attention to detail throughout participant management, study execution, documentation, and reporting.

Tools, Technology & AI

• Learn and utilize research and collaboration tools such as Dovetail, Figma, Miro, Excel, Teams transcripts, survey platforms, and research repositories.
• Explore and document new tools and workflows, including AI-assisted research approaches.
• Investigate technical integration opportunities involving APIs and Model Context Protocols (MCPs).
• Test potential workflows, document findings, and help translate technical capabilities into practical solutions for the research team.
• Evaluate AI-assisted outputs with appropriate attention to quality, reliability, and risk.

Quantitative Research Support

• Support quantitative data collection and basic analysis, including surveys and structured datasets.
• Organize data and identify basic trends, patterns, and findings.
• Complement qualitative research with relevant quantitative evidence when appropriate.

Required Qualifications

• 2-5 years of UX Research, User Research, Research Operations, or related experience.
• Bachelors Degree.
• Solid foundation in qualitative research methods and execution.
• Strong organizational skills and attention to detail.
• Demonstrated ability to manage multiple tasks or workstreams and consistently follow through on commitments.
• Experience conducting desk research and synthesizing findings into concise, actionable insights.
• Strong written and verbal communication skills, including the ability to proactively communicate progress, priorities, blockers, and next steps.
• Collaborative and team-oriented approach with a willingness to support both highly visible and behind-the-scenes research activities.
• Technical aptitude or a background in IT, data science, or a related technical discipline.
• Ability and willingness to learn new technologies, research tools, and workflows.

Preferred Qualifications

• Experience with quantitative research, surveys, or structured data analysis.

• Familiarity with AI-assisted research or productivity tools.

• Exposure to AI integration approaches, including APIs and MCPs.

• Experience with tools such as:

• Dovetail

• Figma

• Miro

• Microsoft Excel

• Microsoft Teams transcripts

• Survey platforms

• UX research repositories

• Experience documenting and improving research processes and workflows.

• Interest in continuing to develop research moderation and research-design skills.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

Employee Type:

Contract

Location:

Dearborn, MI, US

Job Type:

Digital Experience and Content Strategy

Date Posted:

October 29, 2026

Pay Range:

$40 - $60 per hour

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