Do you enjoy creating memorable experiences, building relationships, and helping others bring their travel dreams to life? We are growing our remote team and seeking motivated, service-oriented individuals to join us as Vacation Experience Consultants.
In this role, you'll partner with clients to design personalized vacations, coordinate travel details, and provide exceptional support throughout the planning process. Whether you're launching a new career or looking for a flexible remote opportunity, you'll receive comprehensive training, ongoing mentorship, and the resources needed to succeed.
What You Will Do
Meet with clients to learn about their travel interests, vacation goals, preferred destinations, schedules, and budgets
Research resorts, hotels, cruises, tours, transportation, attractions, and vacation packages
Create personalized travel recommendations based on each client's preferences and priorities
Coordinate reservations, accommodations, transportation, and itinerary details through approved travel partners
Prepare travel itineraries, booking confirmations, travel documents, and important pre-departure information
Assist with itinerary changes, reservation updates, cancellations, and special travel requests
Review travel arrangements to help ensure every booking is accurate and complete
Stay connected with clients by providing updates, answering questions, and offering support throughout the planning journey
Maintain organized client files, booking records, and communication history using company systems
Utilize preferred supplier relationships and company resources to deliver exceptional travel experiences
Continue expanding your destination knowledge through ongoing training, supplier education, and professional development
What We Offer
100% remote work opportunity
Flexible full-time and part-time scheduling
Comprehensive onboarding and guided training
Ongoing mentorship and leadership support
Professional growth and advancement opportunities
Performance-based incentives and recognition
Travel discounts and exclusive industry benefits
Collaborative and supportive virtual team environment
Access to continuing education and destination training resources
Qualifications
Excellent verbal and written communication skills
Strong customer service and relationship-building abilities
Outstanding organizational skills and attention to detail
Ability to manage multiple client projects while maintaining accuracy
Comfortable using online booking platforms, web-based applications, and digital communication tools
Professional, dependable, and solution-oriented mindset
Strong problem-solving and decision-making abilities
Self-motivated with the ability to work independently
Reliable internet connection and basic computer proficiency
Must be at least 18 years of age
Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or other approved countires/regions
Who Will Succeed in This Role?
Successful team members often:
Enjoy helping others create unforgettable vacations and meaningful travel experiences
Build trust through attentive, professional, and personalized communication
Stay organized while balancing multiple reservations and client needs
Adapt quickly to changing travel plans and evolving priorities
Take ownership of responsibilities and consistently deliver exceptional service
Have an interest in travel, hospitality, tourism, customer experience, vacation planning, client relations, or flexible remote career opportunities
Numbers & Facts
Location
Emporia, Kansas (Remote)
Skills
Budgetingunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Consultingunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Develop and Maintain Customersunmatched
File Maintenanceunmatched
Hospitality and Tourismunmatched
Internet Applicationunmatched
Leadershipunmatched
Mentoringunmatched
Multitaskingunmatched
Onboardingunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Project/Program Managementunmatched
Sales Managementunmatched
Service Deliveryunmatched
Team Playerunmatched
Travel Planningunmatched
Vendor/Supplier Relationsunmatched
Work From Homeunmatched
Writing Skillsunmatched
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