Valet Runner (On-Call)

WHATS IN IT FOR YOU

• Competitive salary starting at $17.13/hr. with discretionary performance bonuses 2x a year!
• Complimentary meals and covered team member parking.
• Company-paid gaming licenses (Class A & Class B)

WHAT YOU'LL DO

• Exemplifies MCR's values and set a great example by always demonstrating excellent guest service and professionalism.
• Practice, support and promote the vision, mission, and values of the Muckleshoot Casino Resort (MCR).
• Directs vehicle traffic, secures transportation, and assists with luggage.
• Safely parks, secures, and promptly retrieves guest vehicles.
• Records guest information and parking details on valet ticket.
• Provides information about the hotel, restaurant, and surrounding areas.
• Delivers efficient, gracious, and professional service to maximize guest satisfaction.
• Maintains professional appearance, responds to guest service issues, and reports to management.
• Prioritizes safety while driving responsibly.
• Greets visitors, opens doors, and assists elderly/disabled guests.
• Operates guest vehicles safely, ensuring security and providing accurate directions.
• Maintains a positive attitude in extreme weather conditions.
• Recommends alternative transportation for intoxicated guests, following policies.
• Promotes a positive and safe work environment, ensuring security of vehicles and belongings.
• Follows up with guests to ensure satisfaction.
• Manages opening and closing of parking area/facility.
• Documents and reports vehicle incidents and maintains shift logs.
• Reports accidents, injuries, unsafe conditions, and security/safety hazards to supervisor.
• Monitors and maintains safety, security, and cleanliness of parking areas.
• Redirects traffic when parking facility is full and communicates with staff.
• Engages guests and team members professionally.
• Performs assigned duties and responsibilities.
• Smile and engage guests and team members with a positive professional demeanor.
• Performs other duties as assigned.

WHAT YOU'LL BRING

• Ability to obtain a Class IIIB gaming license.
• MUST HAVE VALID WASHINGTON STATE DRIVERS LICENSE with a clean driving record (MVR).
• Able to drive stick shift transmission. Able to drive all types of vehicles.
• Thorough knowledge of local areas and roads.
• 3 years' experience driving vehicles.
• Ability to communicate effectively with others both verbally and in writing.
• Ability to walk, stand, and run for prolonged periods of time.
• Provide excellent customer service and maintain a professional demeanor.