Van Assist Attendant

Employment Type:

Full time

Shift:

Day Shift

Description:

Van Assist Attendant

Location: Mercy LIFE West Philadelphia Mercy LIFE Broadstreet, Philadelphia, PA

Status: Full time

Shift: Mon to Fri, 8 am to 430 pm

Incentives: 1st Day Health Benefits

Position Purpose:

Assist with transporting PACE/LIFE participants to and from the center and other appointments while ensuring their safety and comfort. Communicate with drivers and center staff regarding appointment status, participant needs, and any issues or concerns that arise

Position Details:

Position will work at both locations initially. Position will transition permanently to the Broadstreet location on 12/31/2026.

What you will do:

• .
• Assist drivers with the safe transportation of participants in compliance with PACE/LIFE policies and state regulations.
• Support participant pick-up, drop-off, and appointment escorts, providing assistance with mobility, toileting, and supervision as needed.
• Maintain communication with dispatch, center staff, participants, families, and medical offices regarding transportation and scheduling.
• Report participant concerns, changes in condition, delays, and other transportation-related issues promptly.
• Assist with vehicle cleaning and sanitization.
• Transport supplies, medications, specimens, meals, and mail as assigned.
• Support participants during recreational and community outings, ensuring their safety and comfort, which may include assistance with toileting as needed.

Minimum Qualifications:

• High School Diploma or equivalent required.
• Transportation and human services experience preferred.
• CPR trained or willingness to be trained.
• Minimum one (1) year of experience working with frail or elderly populations, or completion of PACE-provided training upon hire.
• Strong customer service, communication, decision-making, and conflict-resolution skills.
• Ability to work independently, adapt to change, and manage multiple priorities.
• Proficiency with Microsoft Office and transportation scheduling software.
• Excellent organizational, problem-solving, and multitasking abilities.

Position Highlights and Benefits:

• Comprehensive benefits including 1st Day medical coverage, dental, vision, paid time off, 403B and educational assistance.
• Access to daily pay and employee referral incentives.
• Supportive environment with a patient-centered focus.
• Opportunities for professional development.
• Up to $4,000 in tuition reimbursement annually

Ministry/Facility Information

Mercy LIFE West Philadelphia and Mercy LIFE Broadstreet, both a part of Trinity Health PACE, provides high-quality care to seniors in the communities we serve. Our interdisciplinary team offers comprehensive services, allowing seniors to remain independent at home.

If you are passionate about serving the elderly community and meet the qualifications, we invite you to apply and become part of our dedicated team at Trinity Health PACE.

Submit your application today!!!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.