VCS Health Tech (Optician)- Tyler TX

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VCS Health Tech Optician- Tyler TX

Department of Veterans Affairs Veterans Health Administration Veterans Canteen Service

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Summary

This job is open to

Duties

Requirements

How you will be evaluated

Required documents

How to apply

Summary The Veterans Canteen Service VCS is seeking experienced and motivated Health Tech Opticians to support operations within VCS Optical Shops at the Tyler TX VA Medical Center. This position plays a critical role in delivering exceptional service by coordinating optical operations and serving as a key liaison between VCS eye clinic providers and prosthetics teams. Join us and help enhance the experience for our Nations Veterans.

Learn more about this agency

Summary The Veterans Canteen Service VCS is seeking experienced and motivated Health Tech Opticians to support operations within VCS Optical Shops at the Tyler TX VA Medical Center. This position plays a critical role in delivering exceptional service by coordinating optical operations and serving as a key liaison between VCS eye clinic providers and prosthetics teams. Join us and help enhance the experience for our Nations Veterans.

Learn more about this agency

Overview Help Accepting applications

Location 1 vacancy in the following location

Tyler TX

No matching locations found.

Work site options Telework eligible No

Remote job No

Relocation expenses reimbursed No

Salary 48142 - 62565 per year

Pay scale & grade VC 10 Promotion potential None

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time

Travel Required Not required

Appointment type Permanent

Occupations and job series 0640 Health Aid And Technician

Supervisory status No

Federal service type This job is in the Excepted Service

Represented by a union No

Drug test No

Security clearance Not Required

Financial disclosure required No

Some jobs require financial disclosure to identify conflicts of interests.

Announcement number CBAD-13100709-27-US

Control number 890099600

This job is open to Help The public

U.S. Citizens Nationals or those who owe allegiance to the U.S.

Veterans

Veterans of the U.S. Armed Forces or a spouse widow widower or parent of a veteran who may be eligible for derived preference

Duties Help

Duties include but are not limited to the following

Customer Service & Patient Assistance Greet customers and provide knowledgeable assistance with frame selection pricing product options and delivery timelines. Maintain a professional welcoming environment while supporting patients in making informed eyewear decisions.

Eyewear Fitting & Optical Measurements Perform eyewear fittings and obtain accurate measurements using optical equipment such as digital pupilometers lensometers and other tools. Document patient information and measurements within the Computerized Patient Record System CPRS.

Order Processing & Sales Support Process eyewear orders collect payments prepare sales documentation and enter orders into contractor and VA systems. Promote appropriate lens options upgrades and additional eyewear using a consultative no-pressure sales approach.

Coordination & Issue Resolution Collaborate with eye clinics laboratories prosthetics staff and vendors to track orders and resolve issues related to missing damaged or delayed eyewear. Address customer concerns professionally and escalate complex issues when necessary.

Inventory & Merchandise Management Maintain eyewear displays in a clean organized and visually appealing manner. Support merchandise control pricing recordkeeping and protection of inventory and fixed assets.

Requirements Help Conditions of employment

As a Condition of Employment for accepting this position you will be required to serve a 1-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest we may consider- Your performance and conduct The needs and interests of the agency Whether your continued employment would advance organizational goals of the agency or the Government Whether your continued employment would advance the efficiency of the Federal service Upon completion of your trial period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.

Additional Conditions of Employment include- Selective Service Registration is required for males born after 12311959. -Subject to background/security investigation.

Qualifications Minimum of one 1 year of experience working as an Optician required.

Independent Work Capability Demonstrated ability to work independently while managing responsibilities efficiently and maintaining high standards of patient service.

Prescription Interpretation & Problem Resolution Ability to identify prescription discrepancies or anomalies and take appropriate corrective action to ensure accuracy and patient satisfaction.

Optical Verification & Quality Assurance Skilled in identifying and resolving optical issues including prescription verification transitions verification optical center alignment segment height accuracy and appropriate frame selection.

Technical Equipment & Tools Proficiency Proficient in the use of optical equipment and tools including Adjustment and bench tools Lensometer and lens clock Frame heater PD ruler and pupilometer Penlight and interpupillary measuring devices Frame and lens cleaning products Thickness caliper Vertex densometer Tolerance charts Visual acuity charts

Identification Requirement A current valid REAL ID is required to work with the Veterans Canteen Service.

Education Education Requirement High school diploma or General Equivalency Diploma GED required.

Additional information Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.

Benefits Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application résumé C.V. andor supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

NOTE A formal pay-setting process will be used to determine your salary. The salary may be at any point in the range listed for this vacancy. Experience refers to paid and unpaid experience including volunteer work done through National Service programs e.g. Peace Corps AmeriCorps and other organizations e.g. professional philanthropic religions spiritual community student social. Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.

Benefits Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required documents Required Documents Help To apply for this position you must provide a complete application package that includes Resume

The following documents are accepted and may be required if applicable to your eligibility andor qualifications for this position. Please ensure you have included all documents required for your application such as a copy of your transcript if using education to qualify SF-50s current/former Federal Employees etc.

Most recent SF-50 Performance Appraisal Separation Notice RIF

Veterans Preference Since the Veterans Canteen Service falls under 38 U.S.C. 7802 traditional Veterans Preference rules do not apply. Qualified Veterans will however be given full consideration for this position.

If you are relying on your education to meet qualification requirements

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply Help All applicants are encouraged to apply online. All applicants are encouraged to apply online. To apply for this position you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 1159 PM ET on 11032026 to receive consideration.

To begin click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.

Click Submit My Answers to submit your application package.

NOTE It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete log into your USA JOBS account select the Application Status link and then select the more information link for this position. The Application page will display the status of your application the documentation received and processed and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.

Agency contact information Undra Stewart Phone 3148451471 Address VCS Central Office 1 Jefferson Barracks Drive Bldg. 25 St. Louis MO 63125 US

Next steps Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages including all required documents and the vacancy announcement closes we will review applications to ensure qualification and eligibility requirements are met. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made. You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries

Equal Employment Opportunity EEO Policy

Financial suitability

New employee probationary period

Privacy Act

Reasonable accommodation policy

Selective Service

Signature and false statements

Social security number request

Required Documents Help To apply for this position you must provide a complete application package that includes Resume

The following documents are accepted and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application such as a copy of your transcript if using education to qualify SF-50s current/former Federal Employees etc.

Most recent SF-50 Performance Appraisal Separation Notice RIF

Veterans Preference Since the Veterans Canteen Service falls under 38 U.S.C. 7802 traditional Veterans Preference rules do not apply. Qualified Veterans will however be given full consideration for this position.

If you are relying on your education to meet qualification requirements

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply Help All applicants are encouraged to apply online. All applicants are encouraged to apply online. To apply for this position you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 1159 PM ET on 11032026 to receive consideration.

To begin click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.

Click Submit My Answers to submit your application package.

NOTE It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete log into your USA JOBS account select the Application Status link and then select the more information link for this position. The Application page will display the status of your application the documentation received and processed and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.

Expand Hide how to apply

Agency contact information Undra Stewart Phone 3148451471 Address VCS Central Office 1 Jefferson Barracks Drive Bldg. 25 St. Louis MO 63125 US

Next steps Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages including all required documents and the vacancy announcement closes we will review applications to ensure qualification and eligibility requirements are met. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made. You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

Expand Hide next steps

Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries

Equal Employment Opportunity EEO Policy

Financial suitability

New employee probationary period

Privacy Act

Reasonable accommodation policy

Selective Service

Signature and false statements

Social security number request

Veterans Health Administration

Since 1946 Veterans Canteen Service VCS has delivered the VCS benefit to millions of Veterans enrolled in the Department of Veteran Affairs VA Healthcare system the largest Healthcare system in the United States. VCS is a program office in the Veterans Health Administration VHA that is Veteran facing providing Americas Veterans enrolled in VAs Health Care System their families caregivers and VA employees reasonably priced merchandise and services essential to their comfort and well-being. The VCS operates cafés retail stores coffee shops vending machines and optical shops across the country.

Agency contact information Undra Stewart Phone 3148451471 Address VCS Central Office 1 Jefferson Barracks Drive Bldg. 25 St. Louis MO 63125 US

Summary The Veterans Canteen Service VCS is seeking experienced and motivated Health Tech Opticians to support operations within VCS Optical Shops at the Tyler TX VA Medical Center. This position plays a critical role in delivering exceptional service by coordinating optical operations and serving as a key liaison between VCS eye clinic providers and prosthetics teams. Join us and help enhance the experience for our Nations Veterans.

Learn more about this agency

Overview Help Accepting applications

Location 1 vacancy in the following location

Tyler TX

No matching locations found.

Work site options Telework eligible No

Remote job No

Relocation expenses reimbursed No

Salary 48142 - 62565 per year

Pay scale & grade VC 10 Promotion potential None

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time

Travel Required Not required

Appointment type Permanent

Occupations and job series 0640 Health Aid And Technician

Supervisory status No

Federal service type This job is in the Excepted Service

Represented by a union No

Drug test No

Security clearance Not Required

Financial disclosure required No

Some jobs require financial disclosure to identify conflicts of interests.

Announcement number CBAD-13100709-27-US

Control number 890099600

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