Client is seeking a highly organized and detail oriented PMO Support Specialist to enhance project governance, support project managers, and strengthen agency-wide project delivery practices. This role provides direct support to the PMO through documentation management, training coordination, risk oversight, and recurring reporting across Commonwealth-level and agency IT projects.
Responsibilities
The PMO Support Specialist will:
• Update, maintain, and publish PMO documentation that supports IT project managers and ITD staff.
• Manage and maintain SharePoint Online document libraries to ensure accuracy, accessibility, and proper governance.
• Develop, coordinate, and deliver training (in-person and virtual) for agency IT project managers and supporting staff, including creation of training materials and user documentation.
• Serve as a risk manager for Commonwealth-level IT projects, providing guidance on risk identification, mitigation planning, and escalation procedures.
• Support recurring cadenced reporting using Excel and Power BI, ensuring data accuracy and meaningful insights.
• Provide oversight and guidance to projects in the Planning phase to ensure readiness for execution.
• Ensure projects in execution follow established governance structures, including meeting cadence, reporting, metrics tracking, risk and issue management, and quality assurance.
• Review project plans to ensure inclusion of required components such as tasks, schedules, risk identification, resource allocation, checkpoints, and status reporting.
Knowledge, Skills, and Abilities
• Knowledge of project management methodologies, PMO standards, and governance frameworks.
• Knowledge of SharePoint Online document organization, permissions, and content management best practices.
• Knowledge of instructional design principles and effective training development techniques.
• Strong skills in publishing professional documentation, maintaining organized repositories, and supporting PMO processes.
• Skill in developing and delivering training to audiences with varying levels of project management experience.
• Skill in performing risk assessments and communicating risk posture.
• Skill in preparing data-driven reports and visualizations using Excel and Power BI.
• Ability to evaluate project readiness during Planning and provide guidance to project managers.
• Ability to monitor governance compliance throughout project execution.
• Ability to review project plans for completeness and collaborate with teams to address gaps.
QUALIFICATIONS
• The candidate should have 15 years of overall IT experience. Experience with technology infrastructure is preferred. Application Development experience is a plus.
• The candidate must have a minimum of 10 years of experience.
• The candidate should be proficient in MS Office tools such as Microsoft Project, Visio, and excel.
• The candidate should possess training and documentation experience.
• PMP or ACP Certification through PMI or Qualified under Commonwealth of Virginia
Qualification Standards for IT Project Managers.
See :http://www.vita.virginia.gov/oversight/projects/default.aspx?id=
• Experience with VITA's Commonwealth Technology Portfolio (CTP) system and ECOS
process is strongly preferred.
• Experience with the core Commonwealth IT procurement processes (RFP, VITA
Statewide Contract, and CAI SOW) is preferred.
• Prior VDOT PM experience is a benefit.
| Skill | Required / Desired | Amount | of Experience |
| Large Project Management | Required | 10 | Years |
| Documentation creation experience | Required | 5 | Years |
| Project Management Tools | Required | 10 | Years |
| Training experience | Required | 5 | Years |
| SharePoint document management, indexing, and organization experience. | Required | 3 | Years |
| Experience in IT Risk Management as a risk manager | Required | 8 | Years |
| VITA CTP | Highly desired | 1 | Years |
| Proposal Development/Business Writing | Highly desired | 10 | Years |
| PMP, ACP or Qualified under Commonwealth of Virginia Qualification Standards for IT Project Managers for Category 4 Projects. | Highly desired | 8 | Years |