Veeva Vault CRM Techno-Functional Consultant

We are:

The Advanced Technology Centers (ATCs) is the engine for reinvention in our clients' transformation journey. Powered by more than 255,000* people across 24 countries, ATCs will provide our clients seamless access to industry insights and innovative technology solutions.

The Advanced Technology Centers (ATCs) make tremendous impact in solving our clients' business problems leveraging Innovation, Intelligence, Industry insights, new IT and new technology skills. Now, with the global environment changing at a faster pace, our clients are facing unprecedented challenges and they need us more than ever before. As a Network, ATCs are positioned to unlock greater opportunities and exponential value for our clients.

The value for our clients and our people

For our clients, the Network provides the strength of our geographic diversity, greater resilience, and seamless access to the deepest industry knowledge, the latest in Gen AI solutions, and tech expertise from around the world.

For our people, it brings an opportunity to shape truly boundaryless career paths in a highly collaborative team of experts where they can learn from each other and solve the world's most complex client challenges.

You are:

An experienced Veeva Techno-Functional Consultant

The Work:

The Veeva Techno-Functional Consultant is responsible for supporting the design, configuration, and delivery of Veeva CRM-based solutions for pharmaceutical and life sciences organizations. The role requires a good understanding of commercial business processes along with techno-functional knowledge of Veeva CRM, Salesforce platform concepts, integrations, data, and compliance requirements.

The consultant works with business stakeholders, functional leads, architects, developers, and QA teams to help translate business requirements into effective and scalable solutions.

Key Responsibilities:

• Support the design and delivery of Veeva CRM implementations, enhancements, and support initiatives.
• Gather, analyze, and document business and functional requirements.
• Assist in solution design across areas such as:
• Account and Contact Management
• Territory Management
• Call Planning and Call Reporting
• CLM / Approved Email
• Events Management
• Medical Inquiry
• Sample Management
• Consent and Compliance
• Prepare functional specifications, user stories, process flows, and related documentation.
• Work with business users and technical teams to clarify requirements and support solution development.
• Assist in configuration, data mapping, workflow design, and system setup activities.
• Support integrations between Veeva CRM and connected enterprise systems such as ERP, MDM, marketing platforms, data warehouses, and Veeva Vault.
• Participate in SIT, UAT, defect tracking, and resolution support.
• Help ensure solutions meet compliance, security, and data integrity standards.
• Support release activities, deployment validation, and post-production issue resolution.
• Follow delivery standards, best practices, and documentation processes.

This is a hybrid role and will require three days per week in the office. Hiring locations: Chesterbrook, PA or Orlando, FL