Vehicle Technical Support Specialist

Job Title: Vehicle Technical Support Specialist - Heavy-Duty Trucks

Location: 100% onsite - Renton, WA or Lewisville, TX

Pay Range: $30 - $34/hr

Employment Type: Year long contract

Shift: Multiple shifts available

Benefits: Medical, Dental, and Vision insurance, 401k, sick leave, and employee assistance program. Depending on your package selection, Averro offers PTO, paid holidays, and legal insurance.

Role & Responsibilities

We are seeking a Diesel Technical Support Specialist for a commercial truck manufacturer which would be a great opportunity for someone with experience in engine diagnostics looking to further their career in heavy-duty truck technical support.

•      Provide Tier 1 technical support to dealer technicians on engine, aftertreatment, and electrical issues to maximize truck uptime

•      Track repair progress, support engine and chassis software applications, and escalate complex issues to Tier 2/3 teams and leadership

•      Maintain engine certifications and support service tool, documentation, and product quality projects

Essential Qualifications

•      1+ years of automotive or diesel engine diagnostics experience using OBD and computer-based diagnostic tools

•      Automotive or Diesel Technical Degree; ability to earn and maintain technical certifications

•      Strong electrical diagnostics, customer service, and Microsoft Office skills; fast-paced 24/7 environment

Bonus Qualifications

•      Bachelor's degree

•      OEM dealership experience

Why Averro?

Averro is a veteran-owned staffing and solutions firm connecting top talent with cutting-edge companies. With 20+ years of experience and industry-specialized recruiters in your corner, we're here to propel your career forward.

Averro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

View our privacy policy here: https://www.averro.com/legal/privacy-policy