Veterans Field Svc Ofc 2

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Job Title:  

Veterans Field Svc Ofc 2

Job Requisition ID:

JR0000000412

Number of Openings:

1

Shift:

Day (United States of America)

Compensation Details:

38,452.58

Job Description:

Job Summary

Provides comprehensive support and services to veterans and their families, assisting them in navigating benefits, resources, and entitlements.

Job Responsibilities

* Interview veterans, their dependents, and survivors to determine eligibility for federal, state, and local benefits, including compensation, pension, healthcare, education, and employment services.
* Assist in completing and submitting complex application forms and required documentation to various government agencies.
* Research and interpret federal and state laws, regulations, and policies pertaining to veterans' benefits.
* Advocate on behalf of veterans with federal, state, and local agencies to resolve benefit-related issues and ensure timely processing of claims.
* Provide accurate and up-to-date information regarding available resources, programs, and services.
* Conduct outreach activities to inform the veteran community about benefits and services.
* Maintain confidential records and case files in accordance with established procedures.
* Collaborate with other service providers and community organizations to ensure comprehensive support for veterans.
* Prepare reports and maintain statistical data related to services provided.

Job Qualifications

* High School Diploma or GED in a related field (e.g., social work, public administration, human services) and two years of experience working with veterans or in a similar service-oriented role, OR an equivalent combination of education and experience.
* Demonstrated knowledge of federal and state veterans' benefits, laws, and regulations.
* Excellent interpersonal and communication skills, both written and verbal, with the ability to empathize and build rapport with diverse individuals.
* Strong organizational skills and attention to detail, with the ability to manage multiple cases and deadlines.
* Proficient in using computer software, including word processing, spreadsheets, and database applications.
* Ability to work independently and as part of a team in a fast-paced environment.
* Valid driver's license and ability to travel to various locations for outreach and appointments.
* Prior military service or experience working directly with the military community is highly desirable.
* Ability to pass a background check.

Minimum Qualifications:

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.