Lead a respected small-animal practice as Hospital Manager in Richmond, VA, with compensation up to $160,000. This is a chance to shape a high-performing team, elevate client service, and make a lasting impact in a thriving community.
The Hospital
This long-established, AAHA-accredited practice is known for compassionate, community-focused care and a loyal client base. The team delivers comprehensive primary care, dentistry, and routine surgery, supported by in-house diagnostics, digital imaging (including dental), and therapeutic laser capabilities. A collaborative culture, strong technical support, and mentorship resources create a welcoming environment for growth. Operations are designed for efficiency with online booking, an online pharmacy option, and financing choices to support client care. The hospital is not a 24/7 emergency facility, offering a primarily weekday schedule with limited weekend needs.
Location
Based in Richmond, Virginia’s capital, this role sits in a city that blends career opportunity with vibrant culture and outdoor recreation.
- Central East Coast location with quick access to I-95 and I-64
- Richmond International Airport (RIC) about 15–20 minutes from downtown
- Strong economy with major employers in government, healthcare, education, and finance
- Higher-education anchors including Virginia Commonwealth University and the University of Richmond
- Nationally recognized dining and a lively craft-brewery scene across neighborhoods like Scott’s Addition
- Year-round arts and culture, including the Virginia Museum of Fine Arts with free general admission to its permanent collection
- The James River Park System offers trails, rock-hopping, and urban whitewater right in the city
- Characterful, walkable neighborhoods and shopping districts such as Carytown, the Fan, Church Hill, and Shockoe Bottom
- Generally more affordable housing compared with larger East Coast metros
Benefits
- Medical, dental, and vision insurance
- 401(k) with employer contribution
- Paid time off and paid holidays
- Paid parental leave (birth, adoption, foster)
- Employee assistance program and wellbeing resources
- Team member pet care discounts
- CE stipends and structured career development
- Team member relief fund for unforeseen hardships
- Potential relocation assistance for eligible candidates
- Professional liability coverage
- Uniform allowance and paid training resources
The Role
- Lead daily hospital operations and cultivate a culture of trust, accountability, and teamwork
- Partner with veterinary leadership to uphold excellent patient care and client service
- Recruit, onboard, schedule, and develop support staff; coach performance and conduct timely reviews
- Oversee budgets, financial accuracy, and key metrics; manage purchasing, vendor relationships, and inventory
- Guide client service standards, assist with escalations, and maintain a client-centered experience
- Ensure facility compliance, safety, and upkeep; manage documentation, policies, and SOPs
- Optimize practice workflows and technology to support efficient care, including use of common monitoring and infusion equipment and clinical imaging by the team
- Support community engagement and reputation through consistent, high-quality service
Requirements
- Bachelor’s degree in business, healthcare administration, or related field preferred; equivalent experience considered
- At least 5 years of office/practice management experience, including 2+ years supervising teams
- Proven skills in budgeting, scheduling, inventory, and client service operations
- Strong communication, problem-solving, and organizational abilities; proficiency with Microsoft Office and practice-management software
- Comfortable working in a clinical environment around animals and typical veterinary cleaning materials; ability to lift up to 50 pounds as needed
- Flexibility to support a primarily weekday schedule with limited weekend or holiday coverage if required
- Eligibility to work in the United States
- If clinically licensed (e.g., DVM or LVT), must hold or obtain a current Virginia license
- CVPM or advanced healthcare administration credentials are a plus
Apply
Ready to take the next step in leadership and help a trusted Richmond practice thrive? Click apply, and one of our team will be in touch shortly.