• Venice, CA
  • $90,000–$115,000 Per Year
  • Instant Apply
30+ days ago

Job Description

Lead a thriving veterinary hospital in Venice, CA, with compensation up to $115,000. Step into a pivotal leadership role guiding team culture, client service, and operational excellence.

The Hospital
This established, locally recognized small-animal hospital delivers full-service care supported by a dedicated, collaborative team. The practice offers wellness and preventive medicine, dentistry, soft-tissue surgery, and urgent care during regular hours, with referral connections for advanced specialty services. Clinical capabilities include an in-house laboratory, digital radiography, abdominal ultrasound, ECG, and comprehensive dental services with dental imaging and modern anesthetic monitoring. The hospital is open seven days a week and provides both an on-site pharmacy and an online pharmacy partnership for client convenience. An experienced on-site leadership structure supports mentorship, professional growth, and a positive, team-first culture focused on excellent patient care and client service.

Location
Set in the heart of Venice, CA, this role places the successful candidate steps from iconic coastal energy and a vibrant community scene. Venice offers a rare mix of beachside living, creative culture, and easy access to the broader Westside.
- Iconic Venice Beach and Boardwalk with constant activity, food spots, and people-watching
- Picturesque Venice Canals neighborhood for scenic walks and a relaxed residential vibe
- Abbot Kinney Boulevard with top-tier boutiques, cafes, galleries, and lively First Fridays
- Fitness-forward lifestyle with Muscle Beach, Venice Skatepark, and beach volleyball
- The Marvin Braude beach path for cycling and commuting along the coast
- Part of the dynamic Silicon Beach ecosystem with creative and tech energy
- Close to Santa Monica and convenient access to LAX for easy travel
- Community events such as the Venice Drum Circle that showcase local culture

Benefits
- Medical, dental, and vision insurance
- Paid parental leave (birth, adoption, foster)
- 401(k) with employer contribution
- Generous paid time off and paid holidays
- Continuing education stipend and professional development support
- Employee assistance program with 24/7 access and wellbeing resources
- Mindfulness/wellbeing app access
- Team member pet care discounts
- Life and disability coverage
- Uniform allowance and company-paid continuing training resources

The Role
- Lead daily hospital operations in partnership with the lead veterinarian to uphold high standards of patient care and client experience
- Recruit, onboard, schedule, and develop support staff; foster a culture of trust, teamwork, accountability, and continuous improvement
- Oversee budgeting, revenue growth, and cost control; analyze KPIs and take action to meet hospital goals
- Manage payroll processes, timekeeping oversight, and labor optimization
- Ensure accurate accounting, invoice approval, charge capture, and billing practices
- Direct inventory, purchasing, vendor relationships, and equipment/facility maintenance
- Create and maintain hospital policies and SOPs; champion safety, compliance, and quality standards
- Support client relations, including service recovery and escalations
- Coordinate licensure tracking for clinicians and maintain required postings and records
- Maintain flexible availability, including some weekends and holidays, to support a seven-days-per-week operation

Requirements
- Bachelor’s degree in business, healthcare administration, or related field preferred; equivalent experience considered
- At least five years of office or operations management experience, including two or more years in a supervisory role
- Demonstrated leadership, coaching, and team-building skills; strong written and verbal communication
- Proficiency with office software and comfort with practice management and scheduling systems
- Financial acumen in budgeting, analysis, and operational decision-making
- Ability to work around animals and in a clinical environment; capable of lifting up to 50 pounds and standing/walking for extended periods
- Eligible to work in the United States
- License to practice in California, if applicable to the candidate’s professional credential (e.g., DVM or RVT); ability to manage and maintain compliance for all required hospital and clinician licenses

Apply
Interested candidates are invited to click apply. A member of the team will be in touch shortly to discuss next steps.

Numbers & Facts

LocationVenice, CA
Salary$90,000–$115,000 Per Year

Skills

  • Accountingunmatched
  • Analysis Skillsunmatched
  • Anesthesiologyunmatched
  • Animal Careunmatched
  • Billingunmatched
  • Budget Managementunmatched
  • Budgetingunmatched
  • Charge Captureunmatched
  • Coachingunmatched
  • Continuous Improvementunmatched
  • Cost Controlunmatched
  • Customer Experienceunmatched
  • Customer Relationsunmatched
  • Customer Service Operationsunmatched
  • Customer Support/Serviceunmatched
  • Dental Insuranceunmatched
  • Dentistryunmatched
  • Ecosystemsunmatched
  • Electrocardiogramunmatched
  • Employee Assistance Planunmatched
  • Equipment Maintenance/Repairunmatched
  • Facilities and Maintenanceunmatched
  • Fitnessunmatched
  • Healthcare Administrationunmatched
  • Healthcare Customer Serviceunmatched
  • Hospitalunmatched
  • Leadershipunmatched
  • Lift/Move 50 Poundsunmatched
  • Maintain Complianceunmatched
  • Mentoringunmatched
  • Operational Auditunmatched
  • Operationsunmatched
  • Operations Managementunmatched
  • Patient Careunmatched
  • Payroll Administrationunmatched
  • Payroll Managementunmatched
  • Performance Metricsunmatched
  • Pharmacyunmatched
  • Presentation/Verbal Skillsunmatched
  • Preventive Medicineunmatched
  • Process Managementunmatched
  • Purchasing/Procurementunmatched
  • Quality Metricsunmatched
  • Radiographyunmatched
  • Regulatory Complianceunmatched
  • Revenue Growthunmatched
  • Safety Complianceunmatched
  • Schedule Developmentunmatched
  • Service Deliveryunmatched
  • Standard Operating Procedures (SOP)unmatched
  • Standards of Careunmatched
  • Team Lead/Managerunmatched
  • Team Playerunmatched
  • Ultrasoundunmatched
  • Urgent Careunmatched
  • Vendor/Supplier Relationsunmatched
  • Veterinary Hospitalunmatched
  • Veterinary Medicineunmatched
  • Vision Planunmatched
  • Volleyballunmatched
  • Writing Skillsunmatched

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