Veterinary Receptionist

Veterinary Receptionist - 58041 - Mission Pet Health

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Veterinary Receptionist

General Information

Ref #

51757

Department

Clerical

Job Site

West Kendall Animal Hospital

Date Published

06-17-2026

Pay Class

Full-Time

Base Min.

$ 15

Base Max.

$ 18

Description & Requirements

Company Overview

West Kendall Animal Hospital in Miami, FL, has been a trusted partner in pet healthcare since 1986. Our founding vision was always to provide high-quality veterinary medical services paired with a highly personal level of care. This commitment to treating pets like our own is reflected in our outstanding 4.7-star Google rating, showing the deep trust the Miami community places in us. We believe in providing a lifetime of care, and we invite you to join our growing team in a supportive environment where you can do your best work every day.

As a valued teammate, you will be joining a collaborative network focused squarely on your professional success. We champion a culture of continuous learning and education, ensuring you have the resources needed to succeed in your role. Teammates focused on career advancement have access to programs designed to help achieve specific career goals, such as becoming a credentialed technician or moving into leadership positions. For our veterinarians, you benefit from internal specialty consultations, guaranteeing you always have high-level guidance and support when tackling complex cases.

You will practice comprehensive, full-service veterinary medicine focused on advanced patient care. Our capabilities span wellness and prevention, testing and diagnosis, and intricate surgical procedures. Our facility is equipped to handle urgent care and emergency needs, providing you with opportunities to utilize the full scope of your medical skills. While we primarily serve small animals in the Miami community, our long history since 1986 has seen us successfully treat a wide variety of unique patients, including reptiles, pigs, monkeys, and goats, adding valuable diversity to your daily experiences.

Locating your next career move in Miami, Florida, means gaining access to one of the most vibrant and exciting metropolitan areas in the country. Located near the cultural heart of the city, West Kendall Animal Hospital offers you an unmatched lifestyle defined by world-class beaches, international cuisine, and dynamic cultural experiences. You will enjoy excellent weather year-round, making it easy to pursue outdoor activities, establish community connections, and build a fulfilling life outside of the practice.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values - Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact benefits@mvetpartners.com with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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