Veterinary Technician

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Veterinary Technician Dover Area Animal Hospital

Job Description

Veterinary Technician Overall: The veterinary technician is the veterinarian's primary medical support. They begin the examination procedure and continue to assist the doctor throughout the examination, diagnosis, and treatment phases. They assist the veterinarians in achieving greater efficiency by relieving them of technical work and administrative detail. Technicians also play a significant role in communicating with and educating clients about their pets.

General Knowledge:

• Familiar with breeds and coat colors of patients.
• Use of proper medical terminology and abbreviations when communicating.
• Familiar with infectious and zoonotic diseases, prevention, and transmission.
• Familiar with Pennsylvania law as it pertains to veterinary medicine.
• Understand regulations regarding controlled drug usage and documentation.

Essential Functions and Responsibilities:

General Tasks:

• Respect clients, team members, and animals (alive or deceased) at all times.
• Maintain strict confidentiality regarding clients and patients care.
• Train and assist in onboarding new technicians and assistants.
• Assist in maintaining inventory alerting the inventory manager if items are running low.

Technical/Nursing Tasks:

• Proper restraint of animals.
• Accurate history from owner documented for each patient.
• Properly review and accurately complete patient's treatment sheet and medical record.
• Collect blood, samples ensuring proper packaging and storage.
• Calculate, draw, and administer medications as directed by the doctor.
• Knowledge of in-house laboratory equipment and how to properly run samples.
• Evaluate blood smears and urine sediments using the microscope.

Client Related Tasks:

• Ensure clients are seen timely and delays are explained to clients.
• Compassionately talk with angry or grieving clients in a calm, reassuring manner.
• Ensure clients are comfortable with procedures & testing to be performed.
• Confirm clients have signed consent forms and DNR request.
• Answer clients' questions in compliance with what a Vet Tech is allowed to provide.

Financial Tasks:

• Assist doctor with updating clients on their current bill.
• Properly enter patient's treatments, bloodwork, and prescriptions on the invoice.
• Answer any questions that clients may have with regards to their invoice.

Medical Record Tasks:

• Maintain a basic understanding of the practice management software.
• Accurately enter patient's vitals, bloodwork, and notes into medical record.
• Accurately log all client communication in Practice Management Software
• Retrieve results for Idexx reference laboratories.

Facilities and Equipment Tasks:

• Ensure that common client areas remain clean and disinfected.
• Alert a Lead of nonfunctional or defective equipment.
• Assist with cleaning of exam rooms ensuring a non-contagious environment, free from fur, dirt, offensive odors, and any leftover treatment equipment.
• Assist with laundry as needed.

Personal Growth Expectations:

• Complete yearly goals set out during annual review.
• Attending one relevant continuing education conference annual.

Education and Experience Requirements:

• High School Diploma or G.E.D.
• Basic math, reading and writing skills.

Preferred Experience:

• CVT license
• 2 years of experience working in a veterinary environment

Physical requirements:

• Able to be active sitting, walking, standing for 8 hours or more a day.
• Able to work well under pressure and at high levels of stress.
• Able to lift 40 pounds.
• Flexible with work hours

Required skills/personal attributes:

• Organized
• Punctual
• Friendly
• Compassionate
• Team player

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.

At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here's what to expect when interacting with us:

• We'll always reach out via verified LinkedIn profiles or emails ending in @nva.com
• We may also contact you via text message from an identified NVA representative for recruiting-related communication
• All job opportunities and applications are hosted on our official careers site: careers.nva.com
• There is no cost or confidential information required to apply or be considered for a position

If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at hiringhub@nva.com. Thank you for exploring opportunities at NVA!

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

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Location:

Dover, Pennsylvania, United States

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