Animal Care, Communication Skills, Customer Support/Service, Detail Oriented, Emergency Care, Emergency Management, Emergency Medicine, Emergency Procedures, Family Planning, Healthcare, Healthcare Customer Service, Hospital, Housekeeping/Cleaning, Interpersonal Skills, Inventory Management, Leadership, Medications, Mentoring, Mobile Applications, Needs Assessment, Network Support, Onboarding, Operations, Organizational Skills, Patient Care, Performance Goal Setting, Performance Management, Problem Solving Skills, Productivity Management, Team Building, Team Lead/Manager, Team Player, Training/Teaching, Veterinary Medicine
Veterinary Technician - Emergency Team Supervisor
South Carolina Veterinary Specialists & Emergency Care
Location: Columbia, SC, 29201
Time Type: Full-Time
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Description
South Carolina Veterinary Specialists & Emergency Care (SCVSEC), a Thrive Pet Healthcare Partner, is seeking one daytime and one overnight Emergency Team Technician Supervisor to join our growing team!
Why work at South Carolina Veterinary Specialists & Emergency Care?
We are a 24/7 state of the art, multi-specialty, VECCS II and AAHA accredited hospital located in Columbia, SC. Delivering exceptional patient care and superior client service is at the heart of all we do. We strive to live by our core values; empathy, service, accountability, team, exploration and joy. We are working to build a hospital culture that fosters teamwork and collaboration and a caring, supportive, and professional environment. It is our belief that treating one another with respect and compassion will enable us to provide outstanding, empathetic service to our clients, referring veterinarians and the community.
Our ideal candidate is passionate about animal care, highly motivated, and pays attention to detail. Our Veterinary Technicians are the heartbeat of our team and work side by side with our veterinarians to care for our patients. We are looking for the right person to motivate, inspire and lead this team. This is a full-time, hourly position, working approximately 40 hours a week, which will include some weekend and holiday shifts.
Job Summary:
- The Emergency Team Supervisor serves as the primary liaison for the Emergency Department, ensuring smooth daily operations, high-quality patient care, and excellent client service. This role will be on the clinical floor approximately 80% of the time and supports SCVSEC and the Clinical Manager by overseeing the Veterinary Healthcare Team.
- Key responsibilities include supervising and mentoring technical staff while working alongside the team during clinical shifts. Coordinate with doctors to optimize workflow and make sure the department is well-equipped and organized. The Supervisor will coordinate training opportunities, collaborate with team to maintain accurate inventory of medications and supplies, and oversee the cleaning and maintenance of the clinical department and the equipment.
This position requires strong leadership, excellent communication skills, a high level of veterinary technician skills, and a deep understanding of emergency procedures and protocols in a veterinary setting.
Leading with Your Head
Understanding business, solving problems, and making decisions through inclusive contributions of others
- Being on the clinical floor within the department to ensure smooth workflow and to promptly resolve any patient, client, staff or doctor-related concerns.
- Assign daily responsibilities and case support based on doctor rounds and departmental needs.
- Reassign technical staff as needed to maintain productivity and maximize patient care and client service.
- Ensure team is providing daily cleaning to maintain treatment area and equipment to hygienic standards.
Leading with Your Heart
Interpersonal aspect of leading with Emotional Intelligence (EQ), effective use of influence, working together constructively and creatively
- Inspire the department's technical staff to ensure high-quality performance and efficient workflow aligned with departmental and hospital-wide goals.
- Participate in regular meetings with the Clinical Manager to review and strategize in streamlining departmental performance and improving workplace culture.
- Provide support to SCVSEC to promote hospital-wide success.
Leading With Your Hands
The art of bringing people together to leverage their skills, talents, and knowledge to achieve a common purpose with greater results
- Partner with the Clinical Manager and Training Coordinator to identify training needs and coordinate skill development opportunities for technical staff.
- Ensure team members are proficient in technical procedures related to Emergency Medicine.
- Support direct reports through regular check-ins, performance discussions, goal setting and annual evaluations.
- Participate with onboarding of new team members.
Key Qualifications:
In addition to a minimum of 3 years of experience in veterinary emergency medicine where advanced technical skills were acquired, the successful candidate will have:
- Ability to inspire and direct a team to promote efficiency and quality care.
- Strong focus on efficiency, cleanliness and thoroughness in all tasks.
- Willingness to respond positively to requests from staff and work effectively with others.
- Great work ethic and thrives in a fast-paced environment;
- Self-starter who is able to work with and without direct supervision.
South Carolina Veterinary Specialists and Emergency Care is part of Thrive Pet Healthcare and proud to offer industry-leading support for our team members:
- Competitive compensation
- Top quality medical, dental, life, and vision insurance plus health savings account and flexible spending account
- Mental health benefits including coaching and therapy through Lyra Health
- 401k w/ employer contribution
- Annual Paid Time Off including 8 weeks of full-pay parental leave, bereavement to grieve both humans and pets, and time off for new pet adoption
- Generously subsidized backup and ongoing care support for children, adults, and pets
- Continuing education and development support through in-house CE programs, a libary of free CE courses and paid time off for CE events
- Expert advice, support and network discounts for fertility and family planning
- Pet perks including free exams, discounts on products and services, and more at all Thrive Pet Healthcare locations
Compensation is negotiable based on credentials and experience. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, and experience.
About Thrive
Thrive Pet Healthcare creates the future of pet well-being through medical excellence, innovative technology, and a connected community of teams and partners. Today, its network of 360+ primary, emergency, and specialty hospitals across the U.S. cares for pets of all ages and health needs, while portfolio companies provide tools and technology that help veterinary teams work smarter and deliver better care. Thrive invests in its people-through mentorship, leadership programs, continuing education, and well-being initiatives-so teams can grow and feel supported. For pet owners, convenient solutions such as a mobile app, Thrive Plus membership, HereFurYou Helpline, online booking, and flexible financial options make accessing quality care simpler- giving families the peace of mind their pets deserve. Learn more at thrivepetcare.com.
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