Vice President Delivery Services

What do you bring?

• 15+ years of progressive leadership in technology services delivery, with at least 7 years in a senior or executive role
• Demonstrated P&L ownership in a services organization with $100M+ in annual revenue
• Proven track record delivering complex, multi-discipline engagements across two or more of: Network, Security, Microsoft, AI/ML, Managed Services, UC, Wireless, SD-WAN, Cabling, or Break/Fix
• Experience building and scaling delivery organizations from 100 to 1,000+ technical practitioners
• Track record of measurable improvement in utilization, realization, and quality in a professional or managed services context
• Deep fluency in at least four of WWT's core service domains
• Working knowledge of AI and automation technologies in delivery operations (AIOps, intelligent scheduling, predictive staffing)
• Familiarity with Agile, ITIL, PMI/PMP, and DevOps delivery methodologies
• Exceptional executive presence; able to command a room, inspire a team, and build trust with Fortune 500 client executives
• Financial acumen with demonstrated ability to manage P&L, model revenue scenarios, and make data-driven investment decisions
• Outstanding written and verbal communication skills; able to distill complex operational data into compelling executive narratives

Preferred:

• Experience at a top-tier technology solutions provider, systems integrator, or managed services company
• Active certifications in relevant domains (CCIE, CISSP, Azure Expert MSP, PMP, ITIL v4 Managing Professional)
• Familiarity with WWT's partner ecosystem: Cisco, Microsoft, Palo Alto Networks, NVIDIA, HPE/Aruba, and others
• MBA or equivalent graduate-level business education

Organizational Relationships

This position reports to the EVP, Technical Delivery & Engineering.

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $250,000.00 to $500,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

If you have any questions or concerns about this posting, please email taposting@wwt.com.

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