Vice President, Growth & Sales

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The Vice President of Growth & Sales will lead the next stage of commercial growth for a $45 million technology solutions and services provider serving primarily lower mid-market organizations. Reporting to the President, the VP will build the commercial engine needed to evolve the company from a primarily regional, resale-led provider into a growing, services-led technology partner with increasing recurring revenue, stronger margins, deeper customer relationships, and a broader geographic presence. This is a senior executive role with significant opportunity for growth; exceptional performance and demonstrated enterprise leadership could create opportunities for broader responsibility over time.

Primary Responsibilities

• Collaborate directly with the New Charter CRO on portfolio-wide sales programs, tools, and playbooks relevant to the company's growth strategy.

• Partner with leadership on services strategy, pricing, customer experience, strategic planning, budgeting, and market-expansion opportunities.
• Responsible for the development and execution of the company's growth strategy, including sales, pipeline, and forecasting.
• Build a disciplined, scalable sales organization capable of consistently delivering above-market organic growth.
• Lead the shift toward recurring and contracted revenue, partnering with the President and service leadership on packaging, pricing, and positioning of recurring offerings.
• Grow existing customer relationships through structured account planning, segmentation, and cross-selling.
• Lead geographic expansion into new markets across Tennessee and, over time, the broader Southeast.
• Develop, and lead high-performing sales leaders and sales professionals.
• Partner with marketing on measurable demand generation, and with service and operations leadership to ensure commitments align with delivery capacity.
• Participate as a member of the executive leadership team in strategic planning, budgeting, and organizational development.
• Provide the President and ownership with transparent reporting, reliable forecasting, and market intelligence.
• Maintain clear accountability for the Sales and Growth organization while contributing to local and enterprise-level planning and decision-making.

Skills & Experience

• 15+ years of progressively responsible commercial and business leadership experience.
• Significant leadership experience in a technology solutions or services organization (IT services, managed services, VAR, or systems integration).
• Experience leading sales for a $25M–$100M+ business or comparable business unit.
• Demonstrated success generating sustained, above-market organic growth.
• Experience selling both hardware/software solutions and technology services, including transitioning customers toward recurring-revenue relationships.
• Strong understanding of managed-services and recurring-revenue business models.
• Experience selling to SMB and lower mid-market organizations.
• Demonstrated ability to grow existing accounts as well as acquire new customers.
• Experience building and managing high-performing sales organizations.
• Strong command of pipeline management, forecasting, sales methodology, compensation, and commercial analytics.
• Experience entering and developing new geographic markets.
• Strong financial acumen, including gross profit, EBITDA, cash flow, and customer economics.
• Demonstrated ability to work effectively across sales, operations, service delivery, and finance.
• Experience with acquisitions, private-equity-backed organizations, or businesses undergoing transformation is a plus.

MCA, a New Charter Technologies company, provides a fast, energetic work environment for those seeking technology careers in Chattanooga. We’re a top technology services provider in the Chattanooga area with a national reputation. We believe people are our most valuable assets so we’re passionate about retaining and developing the best talent available. But more than that, we’re a tight-knit group of professionals who work collaboratively to provide the highest possible levels of customer service and support.

We treat team members with respect, providing an environment where diverse individuals have all the resources they need to perform to their full potential. In fact, we like to think working at MCA is more than just a job. We believe business isn’t just about profitability. Having fun is also essential on the way to success. So, we celebrate achievements. We laugh a lot. We treat one another like family, always supporting each other, and we try not to take ourselves too seriously.

MCA, a New Charter Technologies company, is committed to creating an inclusive environment and is proud to be an equal opportunity employer. MCA recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.