Vice President of Information Technology and Security

The Vice President of IT & Information Security will serve as the executive leader responsible for corporate information technology, enterprise information and data security operations, IT service delivery and. Reporting directly to the CHRO, this executive will establish a cohesive technology and security strategy designed to support and scale a high-growth, $100M+ ARR B2B software organization expanding toward $250M+ ARR in a rapidly transforming AI-enabled workplace.

Operating in a modern, cloud-native ecosystem centered around Google Workspace and JumpCloud's identity, access, and device management platform, the VP will align technology operations with business velocity. This leader will drive unified identity and access management, operationalize and technically enforce data classification and retention policies established by Data Privacy & Compliance, and establish clear federated IT and cybersecurity governance across peer technical functions, including DevOps, RevOps, Product (including Business Intelligence), Data Privacy & Compliance, and AI Enablement. This leader will also provide oversight for cybersecurity, IT infrastructure resilience, and technical security controls supporting enterprise compliance strategies. The ideal candidate balances risk mitigation with business agility, building a scalable foundation for innovation in the age of agentic AI.

Leadership Scope & Strategic Mandate:

• Unified Technology Strategy & Executive Governance: Own the multi-year, internal technology, cybersecurity, and technical data protection infrastructure roadmaps. Align investments, compliance strategies, and operational metrics with corporate growth and board-level risk tolerances.
• Balance Risk & Velocity: Ensure security controls and compliance mandates serve as business enablers (SOC 2, ISO 27001) without creating friction for employee productivity or engineering velocity.
• Facilitate Federated Operating Model: Build structured operational boundaries, coordinated work practices, and identity governance frameworks across specialized teams with system administrative access (DevOps, RevOps, AI Enablement).

Role Specific Job Duties:

1. Enterprise IT Architecture, Cloud Operations (Google Workspace & JumpCloud) and AI Infrastructure

• Provide senior leadership oversight of the core cloud productivity stack (Google Workspace), identity provider, and mobile device management (JumpCloud).
• Lead IT team that manages provisioning, system administration and IT service and support, including outsourced IT support partner in the UK
• Drive zero-touch, automated provisioning and de-provisioning workflows for cross-platform hardware fleets (macOS, Windows, mobile) and enterprise SaaS licenses.
• Maintain 99.9%+ availability, disaster recovery resilience, and business continuity across corporate technology systems.
• Operationalize, secure, maintain and continuously improve corporate AI infrastructure, model pipelines, and internal AI platforms. Build the systems needed to support and enforce data privacy, governance, and secure API controls for LLM usage.

2. Cybersecurity, Data Governance & Risk Management

• Manage team of Information Security experts, who lead the company's comprehensive information security program, encompassing threat intelligence, incident response, vulnerability management, zero-trust network access, and endpoint protection.
• Partner with the Senior Director of Data Privacy & Compliance to operationalize and technically automate enterprise data classification standards, least-privilege access controls, and automated data retention/privacy policies across all SaaS and cloud repositories.
• Oversee continuous compliance readiness for security, confidentiality, and availability frameworks (e.g., SOC 2 Type II, ISO 27001) and partner with Data Privacy & Compliance on technical security safeguards mandated by GDPR and CCPA. Own technical and infrastructure security responses for customer security questionnaires, serving as the executive escalation point alongside the Senior Director of Data Privacy and Compliance on third-party risk assessments.

3. Strategic Cross-Functional Partnerships

• DevOps & Engineering: Establish clear demarcations between corporate IT/Security and production engineering infrastructure. Collaborate on cloud security posture management (CSPM), developer tool governance, and secure CI/CD pipelines.
• RevOps & Commercial Systems: Build federated identity and access standards for commercial tools (e.g., Salesforce/HubSpot). Ensure commercial system admins adhere to central security, audit logging, and SSO policies without bottlenecking go-to-market speed.

4. Financial & Vendor Management

• Manage the consolidated IT and Information Security budget (CapEx/OpEx), optimizing software licensing spend, hardware procurement, and security tooling.
• Partner with Purchasing in leading strategic enterprise negotiations with software vendors, managed security service providers (MSSPs), and external auditors.

5. Organization Building & Talent Development

• Lead and develop the IT and Security teams, structuring distinct functional domains for maximum impact (e.g.,Service Desk, Cloud Architecture, InfoSec/Compliance, Systems Engineering and Administration).
• Transform both functions into AI-forward operations leveraging agentic AI and tooling automation to support scalable, lean operations.

Required Skills / Experience:

• Dual IT and Information Security Domain Expertise: Proven track record leading both enterprise IT operations and corporate cybersecurity/compliance programs.
• Critical Thinking & Structured Problem-Solving: Proven ability to think critically, identify, gather and organize data, identify problem statements, lead collaborative problem solving, ask insightful questions and question the status quo along the way.
• Risk Management & Governance: Strong experience establishing governance models alongside DevOps (production vs. corporate IT) and RevOps (commercial tool federation).
• Data and Security Operations Management: Confident stewardship of a company's technical infrastructure and data security posture. Able to provide a single pane of glass view of a company's cloud data repositories and the technical security controls (encryption, access controls, DLP) protecting enterprise data assets.
• Collaboration Skills: Demonstrated skill at working across multiple stakeholder groups to get things done. Experience taking engineering hand-offs from AI Enablement or specialized platform engineering teams to maintain secure, enterprise-grade AI infrastructure.
• AI-Enabled Business Transformation: Demonstrated proficiency at leading technology-enabled business / workflow transformations. Demonstrated experience with the transformation of internal operations leveraging AI tools and solutions, acting as an informed security advisor in the process.
• Presentation and Influence Skills: Able to take complex topics and turn them into compelling narratives that engage stakeholders. Ability to influence others leveraging data and insights. Comfortable presenting to audiences at all levels.
• People Management: At least 7 years of experience directly managing people and teams, including hiring, developing, performance managing, building trust and driving employee engagement.

Education / Experience / Certifications (Preferred)

• Bachelor's degree in Computer Science, Cybersecurity, Information Systems, or a related technical field.
• Master's degree, MBA, or advanced technical degree preferred.
• 8+ years of progressive experience in IT and/or Information Security, with 5+ years in senior leadership (Director, Senior Director, VP) within $50M-$150M+ ARR) B2B software/SaaS organization.
• Preferred: proficiency with Claude, Gemini, Crowdstrike and/or other AI and AI-related tool suites.
• Preferred: Certified Information Systems Security Professional (CISSP), CISM, or CRISC.
• Preferred: Google Workspace Professional Administrator Certification.
• Preferred: ITIL v4 or PMP

SheerID is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We celebrate diversity and are committed to creating an inclusive environment for all candidates and employees. SheerID believes that diversity and inclusion is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

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