VIDEO PRODUCER

MICRO CENTER is America’s leading computer and electronics retailer, offering over 40,000 technology products and delivering unmatched expertise and customer service for more than 45 years. Join a team driven by Passion, Energy, and Commitment as we help customers explore the latest innovations in AI, 3D printing, robotics, and emerging maker solutions shaping the future.

About the Role

We are currently seeking a self-motivated, results-oriented Video Producer to join our in-house video team. At Micro Center, we take care of our associates and customers, and that commitment drives our success. If you're energized by innovation and ready to lead in the fast-evolving worlds of AI, robotics, and emerging technology, this is your opportunity to grow your career at the forefront of retail innovation.

We are seeking someone who is passionate about technology, enjoys learning new things, and can communicate technical concepts in a clear, accurate, and engaging way.

This position focuses primarily on researching, writing, and presenting technology content for Micro Center's YouTube channel and other digital platforms.

Our ideal candidate has a strong foundation in PC hardware and consumer technology, with knowledge spanning a variety of product categories including computer components, gaming, laptops, desktops, peripherals, displays, networking, storage, artificial intelligence, 3D printing, electronics, smart home technology, and other emerging technologies.

We're looking for someone with technical curiosity, strong communication skills, an understanding of writing and storytelling, and the ability to engage audiences through on-camera presentations.

You'll work alongside our video production team to create educational videos, product reviews, hands-on demonstrations, and other content that helps customers understand technology and make informed decisions.

Candidates will be considered for Video Producer Level 1, 2, or 3 based on their experience, technical knowledge, demonstrated capabilities, and ability to work independently.

What You’ll Do

Video Content Creation & Presentation

• Research, write, and present long-form and short-form technology videos for YouTube and other digital platforms.
• Serve as an on-camera presenter for product reviews, educational videos, tutorials, and hands-on demonstrations.
• Develop engaging scripts and content outlines with editorial guidance appropriate to the role level.
• Explain technical concepts in a way that is understandable, accurate, and useful to both enthusiasts and everyday consumers.
• Participate in hands-on product testing, benchmarking, demonstrations, and PC builds to support video content.
• Collaborate with the video production team to prepare for and execute shoots.
• Incorporate feedback to continuously improve writing, storytelling, presentation, and technical accuracy.

Technical Research & Writing

• Research PC hardware, consumer electronics, and emerging technologies to support video development.
• Write video scripts, talking points, educational explanations, and content outlines.
• Verify technical specifications, product claims, and other factual information before publication.
• Research product performance, features, and practical applications through hands-on testing and benchmarking.
• Develop compelling stories around products and technology that connect with Micro Center's audience.
• Stay informed about new products, technology trends, and industry developments.
• Develop and maintain technical knowledge across a variety of technology and product categories, including:
• Desktop computers, laptops, and workstations
• Processors, graphics cards, motherboards, and PC components
• Gaming hardware, consoles, and accessories
• Monitors, displays, and audiovisual technology
• Storage, memory, and data management
• Networking, wireless connectivity, and smart home technology
• Artificial intelligence, software, and computing platforms
• 3D printing, electronics, robotics, and maker technologies
• Computer peripherals, accessories, and productivity equipment
• Mobile devices, tablets, and portable technology
• Emerging technologies and new consumer electronics categories

Content Development & Collaboration

• Contribute ideas for new videos based on product launches, emerging trends, and customer interests.
• Work with the video team to turn technical subjects into engaging and informative video concepts.
• Assist with planning upcoming content, identifying relevant products, and preparing research materials.
• Collaborate with other members of the video, social media, and marketing teams.
• Participate in editorial discussions, brainstorming sessions, and content reviews.
• Help identify opportunities for educational content, product comparisons, tutorials, and demonstrations.

Video Production Support

• Assist with preparing products, hardware, and demonstration setups for video shoots.
• Support product testing, benchmarking, and research activities needed for upcoming videos.
• Coordinate with videographers, editors, and other production team members to ensure content is ready for filming.
• Help organize products and materials used in video production.
• Assist with project tracking, content planning, and production workflows.
• Travel as needed for video shoots, store visits, events, or special projects.

Note: This is primarily a research, writing, and on-camera presentation role. Experience operating cameras, filming, or editing video is not required.

What We’re Looking For

• Strong general knowledge of personal computers, PC components, and consumer technology.
• Familiarity with a broad range of technology products, their applications, and the audiences they serve.
• Strong written and verbal communication skills.
• Understanding of writing, storytelling, and public speaking.
• Ability to research unfamiliar technical topics and communicate findings accurately.
• Comfortable speaking on camera and presenting technical information to an audience.
• Ability to evaluate product features, specifications, and performance, including interpreting testing and benchmarking results.
• Genuine interest in technology, including new products and emerging trends.
• Strong organizational skills, attention to detail, and ability to meet deadlines.
• Ability to work collaboratively in a team environment.
• Able to work on-site in Hilliard, Ohio, five days per week.
• Willing and able to travel as needed for video shoots, store openings, store visits, events and special projects, estimated around 25%.

Relevant experience in technology retail, general retail, customer service, technical support, PC building, technology content creation, research, writing, or public speaking is preferred.

Specific experience requirements and expectations will vary based on the level of the position.

Preferred Qualifications

• Experience working at Micro Center, a similar technology retail environment, or in a general retail setting with a focus on customer service, sales, or product knowledge.
• Hands-on experience building, upgrading, testing, or troubleshooting computers and related hardware.
• Experience researching and writing technology-related content, product reviews, tutorials, or educational materials.
• Experience presenting information through videos, livestreams, training, demonstrations, or public speaking.
• Familiarity with technology testing, product comparisons, and benchmarking methodologies.
• Knowledge of a variety of consumer and professional technology categories.
• Experience translating complex technical information into clear, engaging, and accessible content.
• Familiarity with video production, camera equipment, or editing software is a plus, but not required.
• Experience with project management tools such as Monday.com.

Career Development

Micro Center's Video Producer career progression recognizes increasing experience, technical knowledge, editorial judgment, presentation skills, and independence.

The level at which a candidate is hired will be determined by their previous experience, demonstrated capabilities, technical knowledge, and ability to independently research, write, and present content.

The career path includes:

• Video Producer I (Level 1): Builds foundational research, writing, storytelling, and presentation skills. Develops technical knowledge across relevant product categories while creating content with guidance and editorial support.
• Video Producer II (Level 2): Takes ownership of assigned topics, independently researches and writes content, and delivers engaging presentations. Connects technical concepts to practical examples and consistently demonstrates accuracy and sound judgment.
• Video Producer III (Level 3): Leads coverage of more complex topics, identifies valuable stories and emerging trends, and develops original perspectives grounded in research and hands-on exploration. Helps guide content direction and mentors teammates in research, writing, and presentation.
• Senior Video Producer: Provides broader responsibility for editorial direction, technical expertise, content development, and mentorship. Helps shape how Micro Center covers technology and strengthens our reputation as a trusted source of educational content.

Progression is based on demonstrated readiness, sustained performance, technical understanding, experience, and the scope of responsibility an individual can take on. Advancement will also depend on team needs and available opportunities.

Why Join Micro Center's Video Team?

Micro Center is a destination for PC enthusiasts, gamers, creators, makers, and technology professionals. Our video team helps bring that expertise to a wider audience through educational content, product reviews, hands-on demonstrations, and behind-the-scenes technology stories.

As a Video Producer, you'll have opportunities to work directly with new technology, collaborate with experienced creators, and develop your skills in technical research, storytelling, and on-camera presentation.

We're looking for someone who shares our enthusiasm for technology and wants to help others understand it.

Benefits That Support Your Growth and Well‑Being

At Micro Center, we’re committed to taking care of our associates so they can thrive—both at work and in life. Our comprehensive benefits package includes:

• Medical, Dental & Vision Coverage for regular full‑time associates
• Competitive Employee Discount, including our Friends & Family Discount Program
• Tuition Reimbursement and Education Savings Opportunities to support continuous learning
• Paid Time Off for regular associates to rest, recharge, and take care of what matters most
• 401(k) Retirement Plan with Company Match to help you plan for the future
• Industry‑Leading Vendor and Company Training to build your skills and product expertise
• Clear Career Growth and Advancement Opportunities across the organization

Why Micro Center

Our core promise is to take care of our associates and our customers. That commitment has guided our culture, our growth, and our success for more than four decades—and it’s what makes Micro Center a truly exceptional place to build your career.

Micro Center is an Equal Opportunity Employer.

Equal Opportunity Employer
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