Travel Navigator Co. is looking for an organized, personable individual to join our team as a Virtual Travel Assistant. In this role, you will support our team and clients with travel research, reservation details, and itinerary organization, all from the comfort of home.
Key Responsibilities:
Research destinations, accommodations, and travel options based on client needs
Assist with preparing trip information and itinerary details for clients
Support the booking process by gathering client information and confirming details
Communicate with suppliers regarding availability, schedules, and travel policies
Respond to client questions by phone, email, and online messaging platforms
Maintain accurate client files, reservation records, and travel documentation
Track upcoming travel dates and send reminders when needed
Assist with updates or changes to existing reservations
Follow company procedures and support the team with administrative tasks as needed
Qualifications:
Experience in administration, customer service, hospitality, or travel is a plus but not required
Strong organizational and time management skills
Clear written and verbal communication skills
Careful attention to detail and accuracy
Comfortable using computers, web-based systems, and online communication tools
Self-motivated and able to work independently in a remote setting with reliable internet access
Must be at least 18 years of age and authorized to work
What We Offer:
Work-from-home environment
Full onboarding and training support
Access to travel industry tools and supplier partnerships
Continued learning and career growth opportunities
Flexible scheduling based on business needs
Numbers & Facts
Location
Denver, Colorado
Skills
Administrative Skillsunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Customer/Client Researchunmatched
Detail Orientedunmatched
Develop and Maintain Customersunmatched
Documentationunmatched
File Maintenanceunmatched
Onboardingunmatched
Online Communicationsunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Team Buildingunmatched
Time Managementunmatched
Travel Industryunmatched
Travel Policyunmatched
Work From Homeunmatched
Writing Skillsunmatched
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