Visitor Services Coordinator

Gulf Coaster (Part-Time)

Position Overview The Gulf Coaster position plays a key role in creating a welcoming and informative experience for all guests of Visit Corpus Christi. This part-time position serves as the primary point of contact for visitors, providing exceptional customer service, accurate information, and efficient front-of-house operations. In addition to assisting visitors across multiple segments, the Gulf Coaster will support administrative and operational functions that contribute to the success of the Visit Corpus Christi team.

Key Responsibilities Visitor Services & Customer Support

• Greet and assist visitors, providing information about attractions, events, accommodations, and local experiences
• Respond to phone calls, emails, and in-person inquiries in a timely and professional manner
• Respond to social media inquiries on multiple platforms
• Collect survey responses from residents and visitors at local events and track referral information
• Deliver maps, visitor guides, and other visitor information to industry partners
• Provide event support through setup, teardown, and onsite logistics
• Drive a Visit Corpus Christi 6-seater golf cart to events for activation purposes
• Track, monitor, and deliver promotional items

Organizational Administrative Support

• Assist with general office operations including filing, mail distribution, and organizing communal spaces
• Maintain supply inventory and perform office shopping to restock necessary items for the team, including stocking supply areas
• Coordinate and pick up lunches, catering orders, or refreshments for internal meetings
• Provide receptionist coverage as needed
• Sales & Destination Services Support
• Frequently update the Sports Event Calendar
• Support Destination Services by assembling bags, group packets, signage, and event materials
• Staffing welcome booths, providing onsite hospitality support during conferences, tournaments, and large group events

Marketing Support

• Provide support during marketing activations or public engagement events
• Participate in occasional marketing video content or social media

Required Skills & Qualifications

• Strong customer service and interpersonal skills
• Excellent verbal and written communication abilities
• Strong organization skills and attention to detail
• Ability to multitask and remain professional under pressure
• Proficiency in Microsoft Office Suite and general office software
• Valid driver's license
• Previous experience in customer service, hospitality, tourism, or a related field preferred
• Must be at least 18 years of age

Schedule

• Position Type: Part-Time
• Schedule: Flexible hours, including some weekends and evenings