Pay Range: $47.00hr - $52.00hr
Job Overview:
VMware Workspace ONE is a digital platform that delivers and manages applications on any device by integrating access control, application management, and multi-platform endpoint management. Workspace ONE is built on unified endpoint management (Workspace ONE UEM, formerly known as AirWatch) technology and integrates with virtual application delivery (VMware Horizon) on a common identity framework.
Responsibilities:
- Provides technical leadership and hands-on support, installation, and configuration for the Workspace ONE platform including all software components, appliances, databases, firewall configurations, and load balancing as well as Workspace ONE components: Workspace ONE Access, UEM, Tunnel, UAG, Horizon, Assist.
- Provides a technical understanding of the Workspace ONE platform and how it fits into the underlying virtual infrastructure at the organization (the organization's Workspace ONE solution is on-premises).
- Stays abreast of Workspace ONE solution improvements, enhancements, version updates, etc.
- Responds to critical patches and addresses security vulnerabilities in an efficient manner.
- Provides a technical understanding of the Workspace ONE platform and how it integrates with other systems at the organization (e.g., Active Directory, JIRA, Horizon, Gemalto, etc.).
- Collaborates with the EUC team and the VMware account team to understand the roadmap for the application and how the organization will utilize the features of the platform over time, including identifying and delivering enhancements.
- Performs standard maintenance of the Workspace ONE environment including tasks such as performing upgrades, bug fixes, application troubleshooting, application validation for releases, etc.
- Manages the change process related to technology setup, configuration, etc., including initiation, facilitation, and completion of service requests in line with standard policies and procedures.
- Collaborates with other teams (e.g., Monitoring, Infrastructure, Architecture, etc.) to ensure alignment and understand the environment as it relates to Workspace ONE and any initiatives that impact the Workspace ONE environment.
- Provides knowledge on project efforts including Windows 10 application deployments, Windows device management, Factory Provisioning, mobile device management, and other related platform efforts.
- Provides training to relevant support team members to ensure effective partnership.
- Coordinates efforts with both onshore and offshore EUC support teams to support all efforts associated with Workspace ONE through an established sprint cadence.
- Maintains all Workspace ONE technical and support documentation as changes are deployed in the environment.
Benefits:
Our Benefits Include:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Health Savings Account (HSA)
- Disability Insurance (Short-Term and Long-Term)
- Life and AD&D Insurance
- Paid Sick Leave (where required by applicable state or local law)
- Supplemental Insurance Plans
- Identity Theft Protection
- Pet Insurance
- Employee Wellness Programs
- Employee Assistance Program (EAP)
- Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.
About Cynet Systems
Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.