Voice Systems Administrator

FLASH Technology Group
  • Columbia, Maryland
    2 days ago

    Job Description

    TS/SCI with active polygraph required!

    Are you ready to make a meaningful impact with a company that values your technical ambition?  
    Join us and experience a company where your contributions truly make a difference!

    Description:
    Join a mission-focused team supporting critical communications infrastructure. We are seeking a detail-oriented Telephony System Administrator who brings strong technical troubleshooting, security monitoring, and collaboration skills to help maintain reliable, compliant, and secure communications systems for customer operations.

    Responsibilities Include:

    -Provide overall system administration for an enterprise-wide Cisco Unified Communications Manager and related systems.
    -Plan regular maintenance tasks including updates and upgrades.
    -Maintain current and accurate documentation of system configurations.
    -Design, administer, and analyze corporate dial plans and traffic routes for voice network structure.
    -Administer and monitor voice systems for performance and SLA attainment.
    -Provide support as needed to lower tier break/fix resolution and move/add/change/deactivation requests for all telecommunications systems.

    Requirements
    -Seven (7) years of experience as an SA in programs and contracts of similar scope, type, and complexity are required.
    -Bachelor’s degree in Math, Science, Engineering, Statistics, Engineering Management or a related discipline from an accredited college or university is required.  Five (5) years of additional SA experience may be substituted for a Bachelor’s degree.
    -Experience with the configuration and administration of common TDM and VOIP telephone call manager systems, such as the Nortel Meridian line of PBXs and Cisco Unified Call Manager. Large-scale implementation experience with Cisco Voice in a multi-cluster environment and data networking infrastructure.
    -Working knowledge of H.323 and SIP. Familiar with Cisco UCS platforms, voice gateways, virtualization, and ESXi..   DoD 8570 IAM Level 2 required.

    Can also apply to https://flashtg.com/flash-technology-careers
    or send resume to dmagruder@flashtg.com.

    Approximate Salary Range: $95,900 - $107,400
    A variety of factors impact the final salary offered, including, but not limited to, geographic location, contract labor categories and wage rates, relevant work experience, specialized skills and competencies, education, and certifications. 

    401(k) with 6% company match - VESTS IMMEDIATELY
    Medical Insurance (with HSA and HRA options)
    Dental and Vision Insurance
    Life and Disability Insurance
    Complimentary Identity Theft Protection
    Tuition/Certification Reimbursement
    Paid Time Off 
    Referral bonuses
    And more!


    At Flash Technology Group, we truly care about our team, offering flexibility for a balanced life, competitive compensation, and a robust benefits package that supports you and your family. We prioritize well-being with premium healthcare, financial and family support, retirement planning, and ongoing learning. We’re committed to your growth and happiness!

    Flash Technology Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other protected characteristic.

     

    Numbers & Facts

    LocationColumbia, Maryland
    Websiteflashtg.com/flash-technology-careers

    Skills

    • Analysis Skillsunmatched
    • Change Requests/Ordersunmatched
    • Cisco Network Systemsunmatched
    • Cisco Unified Communications Manager (CUCM)unmatched
    • Cisco Unified Computing System (UCS)unmatched
    • Communication Systemsunmatched
    • Computer Networksunmatched
    • Corporate Planningunmatched
    • Data Clusteringunmatched
    • Detail Orientedunmatched
    • DoD Directive 8140unmatched
    • DoD Directive 8570unmatched
    • Documentationunmatched
    • Engineering Managementunmatched
    • H.323unmatched
    • IAM - Information Assurance Managementunmatched
    • Identify Issuesunmatched
    • Mathematicsunmatched
    • Network Administration/Managementunmatched
    • Network Routingunmatched
    • Nortel Network Systemsunmatched
    • PBX (Private Branch eXchange)unmatched
    • SIP (Session Initiation Protocol)unmatched
    • Security Monitoringunmatched
    • Service Level Agreement (SLA)unmatched
    • Statisticsunmatched
    • System Operationsunmatched
    • Systems Administration/Managementunmatched
    • TDM (Time Division Multiplexing)unmatched
    • Team Playerunmatched
    • Telecommunicationsunmatched
    • Telephonyunmatched
    • VMWare ESX/ESXiunmatched
    • Virtualizationunmatched
    • VoIP (Voice over IP)unmatched
    • Voice Applicationsunmatched

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