Location: Seattle, WA (Onsite immediately) not every day but a few times a week/occasional
Responsibilities:
Demonstrated proficiency in Microsoft Office products including Word, Excel and Outlook mail system is a must.
3-4 years Experience with Cisco's unified call manager, set up of gateways and some design experience is a must, understand what requirements are needed.
Experience supporting cisco products like webex, teams and jabber
Analytical mind that is data savvy with a strong attention to detail and accuracy
Good communication skills, ability to speak with all team members effectively
Understanding and knowledge of running analog lines
Possess intermediate to expert skill set and knowledge of troubleshooting Hosted VoIP, SIP Trunking and Data communications platforms
Knowledge with enhancements and replacements of phone
Moves/adds/changes within CUCM and Unity- MUST HAVE
Familiar with VoIP switching architecture and technology with a working knowledge of Cisco routers and switches along with an understanding of OSI model and IP Addressing
Working knowledge of punch down tools, TCP/IP, PPP, VLAN, NAT, PPTP, SIP, RTP, G.711, G.728, G.729, DNS, DHCP, and Email.
Previous experience in the healthcare/hospital industry