Volunteer - International Programs

POSITION SUMMARY:

The International Programs Volunteer provides administrative and program support to the International Programs team. Working a flexible volunteer schedule, this role assists with office operations, cultural activities, special projects, and the day-to-day needs of the department. This volunteer position does not require driving and involves basic computer and administrative tasks.

OUR MISSION AND CULTURE:

We firmly believe in our mission of putting Christian principles into practice through programs, staff, and facilities in an environment that builds healthy spirit, mind, and body for all. YMCA of the Rockies staff are key players in helping cultivate an environment of healthy living, youth development, and community impact on our breathtaking properties outside Rocky Mountain National Park. This is a place where nature inspires and staff lead with heart. We are committed to being welcoming to all people and to making a difference in the lives of our members, guests, and staff. The work each staff member does matters. We count on our staff to provide extraordinary mission-based experiences for our guests and for each other.

ESSENTIAL FUNCTIONS:

International Programs Support

• Provide friendly and professional support to Exchange Visitors, staff, and guests.
• Assist with preparing welcome packets, orientation materials, and program supplies.
• Help organize, set up, and clean up for cultural activities and special events.
• Assist with filing, copying, scanning, assembling documents, and basic data entry.
• Organize office supplies, files, and program materials.
• Answer basic participant questions and refer more complex inquiries to the appropriate staff member.
• Assist with light administrative tasks and department projects as assigned.
• Support other International Programs and Human Resources initiatives as needed.

REQUIREMENTS & QUALIFICATIONS:

• Ability to work a flexible volunteer schedule based on departmental needs.
• Friendly, dependable, and professional with excellent customer service skills.
• Strong organizational skills and attention to detail.
• Ability to maintain confidentiality.
• Comfortable using basic computer programs such as Microsoft Office and email.
• Ability to communicate effectively in English.
• Must pass a criminal background check.

GENERAL YMCA OF THE ROCKIES REQUIREMENTS:

• Uphold and reflect the YMCA core values of Caring, Honesty, Respect, Responsibility, and Faith in all interactions.
• Uphold the YMCA of the Rockies Mission, policies, and programs.
• Demonstrate excellent customer service by being friendly, personable, helpful, patient, and professional.
• Support the Association safety program and promote safe work practices for guests, members, staff, and volunteers.
• Promote a cooperative, positive, and flexible atmosphere while working with others in a diverse environment.
• Meet acceptable criminal background check standards.
• Perform other volunteer duties as assigned.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

• Flexible volunteer schedule based on departmental needs.
• Primarily works in an office environment with occasional indoor and outdoor program support.
• Ability to stand, walk, bend, reach, and occasionally lift up to 20 pounds.
• Ability to work in a busy environment with frequent interruptions.

ENVIRONMENTAL SUSTAINABILITY COLLABORATION:

Support organizational environmental sustainability goals through regular and effective collaboration and communication with sustainability leadership.

ADDITIONAL INFORMATION:

YMCA of the Rockies is a Praesidium-accredited organization. Our hiring process reflects the values and standards of Praesidium and other accredited organizations. For more information about Praesidium accreditation, please visit https://www.praesidiuminc.com/

Note: Employees are held accountable for all duties of this job.

This job description is not intended to be an exhaustive list of all duties, responsibilities,

or qualifications associated with the job.