Volunteer Services Manager

Overview

At WakeMed, our mission is to improve the health and well-being of our community-and we do it by delivering outstanding, compassionate care.

We're hiring a Manager, Volunteer Services to lead and grow our volunteer programs across WakeMed. In this leadership role, you'll oversee volunteer engagement, community outreach, fundraising events, and a team dedicated to creating meaningful experiences for our patients, families, and volunteers.

What you'll do

• Lead volunteer recruitment, onboarding, training, and scheduling.
• Manage and develop the Volunteer Services team.
• Partner with leaders across the organization to create impactful volunteer opportunities.
• Oversee community outreach, volunteer fundraising events, and donation programs.
• Support volunteer boards and drive program growth and improvement initiatives.

Who you are

• Experienced in volunteer management.
• Strong relationship-builder with excellent communication and leadership skills.
• Skilled at managing programs, projects, and teams.
• Available to work evenings and weekends to support volunteer placements, events, and fundraisers.
• Committed to being a visible, onsite leader, as this role requires an in-person presence and hands-on support.

Department Description

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.

EOE

Licensure

Certified Healthcare Volunteer Management Preferred

Education

Bachelor's Degree Required

Master's Degree Preferred

Experience

5 Years Volunteer Services Required

5 Years Leadership Preferred

3 Years Healthcare Preferred