Volunteer Victim Advocate

City of West Jordan Employees: If you are a current City of West Jordan employee, DO NOT APPLY HERE. View the internally available openings by logging into your Workday account and searching for the Jobs Hub.

Rate of Pay

Work Shift

Job Summary

The Victim Advocate Volunteer provides direct support to victims of crime through on-scene crisis intervention, guidance, and connection to community resources. Volunteers work under the supervision of the Victim Advocate Coordinator, who reports to the Prosecutor's Office. This is a volunteer position; no compensation is provided.

Volunteers respond to domestic violence incidents, sexual assaults, and death notifications, assisting victims in navigating immediate needs, referrals, and accessing resources.

Job Description

Essential Duties

• Respond to crisis calls during assigned on-call shifts (starting at 6:00 PM daily M-F, on call on weekends, will include all 24 hours on Saturday and Sunday)

• Provide immediate needs assessment and emergency assistance

• Offer resource-based support and guidance (not therapy)

• Maintain professional boundaries while delivering compassionate support

• Document all on-scene responses in VSTracking

• Prepare accurate reports and case summaries

• Maintain confidential records and documentation

• Uphold professional appearance by wearing designated Victim Advocate Volunteer attire

• Attend in-person interviews and HR meetings as part of the screening process

• On-call shifts may include nights, weekends, and holidays

• Volunteers respond directly to crisis scenes, including domestic violence, sexual assault, and death notifications

• May accompany victims to hospitals or other locations as requested

• Requires ability to handle emotionally intense situations and maintain composure

• Must be able to travel safely to scenes and drive responsibly

• Requires standing, walking, and sitting during shifts and documentation tasks

Qualifications:

• Must be 21 years of age or older

• Pass a standard background check through West Jordan Police Department

• Attend an in-person interview and meet with HR

• Demonstrate reliability, emotional stability, and commitment to the mission

Training:

Complete all required training prior to independent response:

• Crisis intervention and trauma-informed care

• Confidentiality and HIPAA compliance

• Documentation procedures in VSTracking

• Shadow shifts with experienced personnel

• Participate in ongoing or annual refresher training

• Participate in the 40 HR training, This forty-hour training qualifies participants to provide direct services to all crime victims in Utah. The curriculum follows standards set by the Office for Victims of Crime (OVC) and covers a wide range of topics including 16 hours of foundational training and 24 hours of crime specific training. It is also an approved training for the National Advocate Credentialing Program®

• Access to resource forms and guidance materials provided by the Victim Advocate Coordinator

Supervisory Level

Individual Contributor

Job Exempt from Overtime:

United States of America (Non-Exempt)