MRM is part of the Omnicom Precision Marketing activation practice. This practice integrates CRM platform expertise, journey management, and first-party data capabilities with creative excellence and performance capabilities, enabling Omnicom to deliver intelligent activation across the full funnel with data-driven decisioning at scale to help clients move faster and deliver more connected customer experiences.MRM is a modern relationship marketing agency dedicated to building enduring brand relationships. MRM's specialized capabilities drive relationship lifetime value and span CRM, Customer Experience, and Commerce with data and martech at the core. MRM operates in a borderless, integrated way to enable greater collaboration, creativity, and true speed to market. For more information, please visit www.mrm.com.The VP, Account Director leads and ensures the agency is delivering on necessary expectations. Manage the service expectations of the client through open and honest discussions between agency and client management. Builds and maintains a solid client relationship based on mutual trust and respect through the creation of a customized team. Partners with Creative, Strategy and Operations Leads to deliver work that is innovative, on strategy and within budget and timing parameters.In This Role, You Will:
Manage the day-to-day senior clients
Ensure successful development and completion of the client engagement
Maintain a superior relationship with all departments in the agency and understand the strategic goals of the account andcontribute to their communication to the agency team
Ensure the agency is giving its highest quality, meets client objectives and leads the category
Be responsible for profitable growth by adding new divisions or assignments
Manage and mentor junior level team members
Build client business - Identifies short term and long-term opportunities, business building as well as learning
Develop in collaboration with finance and department heads yearly SOW
Report on account performance
Identify best and new practices, which drive efficiency and effectiveness of the agency to deliver against the client’s objectives
Develop new initiatives through thorough understanding of the client’s content area
Aggressively pursue new ways to contribute to overall agency and client revenue and profitability
Work closely with project management for the successful execution of projectsWhat We Are Looking For:
12+ years of Agency experience
Minimum 5+ years of management experience
Pharmaceutical HCP/DTC experience a must
Excellent communication skills, both written and oral
Highly organized and creative problem-solving skills, and detail oriented
Must have strong interpersonal skills to foster optimal department relationships
Ability to interact with, and manage clients with decision making responsibility
Experience with budgets and finance savvy
Ability to translate business and marketing requirements into viable solutions
Minimum of a bachelor’s degree or equivalent business experience preferredThis role will be based in New York City. The salary range for this position is $150,000 to $200,000. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; the associated discipline; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications
$150,000 - $200,000
Omnicom’s policy requires employees to work in the office for a
minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.
Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.
It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.
Numbers & Facts
Location
Jersey City, New York
Salary
$150,000–$200,000 Per Year
Skills
Best Practicesunmatched
Biotech and Pharmaceuticalunmatched
Budget Managementunmatched
Budgetingunmatched
Business Skillsunmatched
Communication Skillsunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Customer Relationship Management (CRM)unmatched
Data Processingunmatched
Detail Orientedunmatched
Develop and Maintain Customersunmatched
Financeunmatched
Interpersonal Skillsunmatched
LifeTime Value (LTV)unmatched
Marketingunmatched
Mentoringunmatched
Organizational Skillsunmatched
Performance Analysisunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Profit & Lossunmatched
Relationship Marketingunmatched
Sales Managementunmatched
Statement of Work (SOW)unmatched
Talent Managementunmatched
Writing Skillsunmatched
🎯
Be found by employers
5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.