VSU - Technical Support Analyst 3/IT Hardware Asset Analyst

Manages VSU IT hardware and software assets from acquisition through retirement, maintaining inventory, transfers, audits, tickets, warranties, contracts, licenses, PC refreshes, and compliance reports.
This is an onsite role!
MAX VENDOR RATE 47.63

Coordinate the transfer of IT assets between business units with 5 to 7 business days.

Generate, distribute, & review weekly IT asset management reports.

Complete ITSM tickets within 7 - 10 business days.

Monitor the ITSM IT Asset Management queue on a daily basis.

Updating notes with clear and accurate information to insure that the life cycle of the ticket accurately captured.

Correctly Managing ITAM Queue

Assist With Asset IMAC and PC Refresh process

Perform periodic inventories and usage monitoring of all IT assets and record all findings, changes, physical location, and incidences of support for the Technology Services department

Track and maintain copies, Hardware warranties, maintenance agreements, and lease and vendor contracts to include contract expirations.

Assist in tracking and maintain software licenses Perform periodic software audit of installs on desktops, servers, network equipment.

Assist in the Reconcile process of Software repository with ISO Approval list on a semiannual basis.

Required/Desired Skills

Skill	Required /Desired	Amount	of Experience
IT Asset Management	Required	2	Years
Hardware Inventory Management	Required	2	Years
ITSM/Ticketing System	Required	2	Years
Microsoft Excel	Required	2	Years
Asset Lifecycle Management	Required	2	Years
Software License Management	Required	1	Years
Inventory Auditing	Required	1	Years
Must be able to lift, pull or push 50lbs as a regular part of the job duties.	Required	1	Years

Questions

No.	Question
Question1	Commonwealth of Virginia security policies prohibit the use of offshore IT contractors. Do you attest to the fact that your candidate will physically reside within the US for the duration of the assignment?
Question2	What is your candidate s email address?
Question3	What City and state is your candidate currently located?
Question4	This role requires your candidate to interview and work onsite. Does your candidate agree to work and interview in person?