VTOC Operations Engineer
As VTOC Operations, you will be responsible for designing, implementing, and maintaining state-of-the-art AV systems. You will work closely with both on-site and remote users to ensure optimal performance of AV equipment, coordinate upgrades, and provide expert support for a wide range of audio-visual technologies.
Key Responsibilities:
- Design and implement AV systems including video conferencing, digital signage, and presentation systems
- Install, configure, and maintain AV equipment such as projectors, displays, sound systems, and control systems
- Troubleshoot and resolve complex AV issues in a timely manner
- Manage AV network infrastructure and ensure integration with existing IT systems
- Plan and execute AV system upgrades and migrations
- Provide training to end-users on AV equipment operation and best practices
- Develop and maintain documentation for AV system configurations and processes
- Collaborate with IT teams to ensure AV systems align with overall technology strategy
- Manage inventory of AV equipment and coordinate with vendors for procurement and maintenance
- Ensure AV systems comply with security protocols and accessibility standards
- Stay current with emerging AV technologies and recommend improvements to existing systems
Requirements:
- Bachelor's degree in Audio Visual Technology, Electrical Engineering, or related field, or equivalent experience
- 5+ years of experience in AV systems design, installation, and maintenance
- Strong knowledge of AV technologies including video conferencing, digital signal processing, and control systems
- Experience with AV network protocols and IP-based AV systems
- Proficiency in AV system design software (e.g., AutoCAD, Visio)
- Excellent troubleshooting skills and ability to resolve complex AV issues
- Security+ certification or ability to obtain within 90 days of hire
- TS/SCI Clearance required and eligibility to obtain CI Poly
- Ability to prioritize and manage multiple projects in a fast-paced environment
- Willingness to provide occasional after-hours support for critical AV systems
Physical Requirements:
- Ability to lift and move equipment up to 50 pounds
- Comfort with working at heights (e.g., on ladders or lifts) for equipment installation
Desired Skills:
- CTS (Certified Technology Specialist) certification
- Experience with Crestron, Extron, or AMX control systems
- Knowledge of acoustics and audio system design
- Familiarity with HDCP, EDID, and other video standards
- Experience with digital signal processors (DSPs) and audio networking protocols
- Understanding of AV over IP technologies
- Familiarity with AV security best practices and compliance requirements
ATR is an Equal Opportunity Employer (EOE) who will provide equal employment opportunity to employees and applicants for employment without regard to race, ethnicity, religion, color, sex, pregnancy, national origin, age, veteran status, ancestry, sexual orientation, gender identity or expression, marital status, family structure, genetic information, or mental or physical disability